Awful service. Terrible food. Horrible staff.
We had to wait over an hour for food that was overcooked and had that had no flavouring whatsoever. The grilled calimari was like chewing rubber, and the steamed lamb was overcooked and painfully dry. These are quite minimalistic dishes, and should NOT have taken this long. You could get better vegetables in the supermarket, they were not fresh. Presentation of food was just as bad as the food. Upon paying, they couldn't even split the bill and blamed us for not asking for it upon arrival. We got into a little quarrel with the staff were they blamed us for not asking for splitting the bill, and wouldn't acknowledge any of their wrongdoings. It's a shame because the location is beautiful, but I wouldn't recommend anyone to go there. Please do yourself a favour and stay away.
UPDATE: Thank you for your response, but I think you are being delusional. First of all, YOU were the one who started acting aggressively and started screaming. None of us mentioned anything about being a professional fighter, YOU assumed this because of our friend's ears (due to wrestling). But, you are a "busy" restaurant I don't expect you to remember anything - despite us coming before the busy hours.
Secondly, you did NOT apologize for anything. For the food being more than an hour late. We did NOT finish eating everything. Even if the lamb was roasted, it does not take away the fact that it was dry and bland. If anything, it makes it worse.
Lastly, none of us said that we enjoyed anything, quite frankly your staff did not even ask us. Which is quite rude, and something which was a new experience here in Greece.
Wishing you all the best, and hopefully you will acknowledge your mistakes and improve standards with time. I think it is sad when complacency and arrogance ruin a family business and negatively impact holidays for tourists, during these unprecedented...
Read moreTypically we would not write a negative review if it wasn’t needed. However, we had an extremely poor experience at Alex’s.
We had originally booked a table for 9pm and arrived at 8:55. We then waiting over half an hour for our table, despite having a reservation.
We were shown to our table around 9:30. We then waited 25 minutes for our order to be taken, then another 25 minutes for our bottles of wine and water to be brought to the table. Around us people were brought starters and mains in the time it took for our mains to arrive. Around about 10:30, our food was finally brought to us.
One of the party had beef stifado. The beef was really tough and let the dish down. Another of us had the lamb picanha, however the lamb was quite dry, and the new potatoes it was served with were bland. The other two mains (pasta with chicken and lamb kleftiko) were nicer, however, the overall service really let the meal down.
One of the party also visited the toilet at one point in the meal. It was clear these aren’t maintained regularly as the bins were overflowing and there was an extremely fowl stench emanating from the women’s bathroom.
Overall we were extremely disappointed in our experience. We were never once offered an apology for the length of our wait time for either the table, drinks or food. Not sure if this was a one off but there were several times where we felt like paying for our drinks and walking out. Ultimately we decided to stay put and felt let down by the quality of the food. Would suggest this is one to avoid as we had an extremely...
Read moreDuring our trip to Lindos in early July, we dined at Alex's Restaurant, unfortunately, it was a letdown. Immediately upon arrival, the long wait time for a table was frustrating. The lack of organization and communication amplified the confusion and negatively impacted our experience.
Once seated, our interaction with the staff, specifically a tall waiter with black hair, left much to be desired. Despite the bustling atmosphere, we believe that courtesy and professionalism should never be compromised.
The disappointment continued when we were informed late that a dish we ordered was no longer available. The dismissive refusal to accommodate a change to our order was unacceptable and contrary to our expected hospitality standards.
Moreover, we found the pricing at Alex's Restaurant to be on the higher end, especially when compared to other dining options in the area. This and the subpar service made the overall experience even more unsatisfactory.
We regrettably cannot recommend Alex's Restaurant if you're seeking a romantic, comfortable, and affordable dining experience. While it offers a scenic rooftop view, similar to other establishments in Lindos, the level of service, customer care, and value for money were not up to par.
In conclusion, our experience suggests there are many other places in Lindos that will offer not just delightful meals and views, but also a welcoming atmosphere and good value for your money. Consider exploring these options for a more enjoyable...
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