An Unforgettable Dining Experience – A True 5-Star Gem!
If you’re searching for a steakhouse that doesn’t just serve meals, but creates a culinary experience that will linger in your memory long after the meal ends, look no further. This restaurant is an absolute treasure, and every element of our evening exceeded every expectation.
Let’s start with the food—wow. From the moment the Marcell our waiter showed up in our table, we knew we were in for something extraordinary. Each dish was perfectly executed, bursting with flavor and cooked to absolute perfection. The steak? It was nothing short of divine. Melt-in-your-mouth tender, expertly seasoned, and seared with the kind of precision that only a master chef could achieve. Pairing it with the truffle mashed potatoes and the house-made sauces was a revelation. Every bite was a celebration of high-quality ingredients and expert craftsmanship.
But, what truly made this experience unforgettable wasn’t just the food—it was the impeccable service, and that’s where Marcell comes in. Marcell was an absolute rockstar. From the moment we were seated, he exuded warmth, professionalism, and an encyclopedic knowledge of the menu. He made us feel like VIPs, offering personalized recommendations based on our tastes, and checking in just the right amount to ensure we had everything we needed without ever hovering. His attention to detail was extraordinary—he noticed that one of us liked our steak a little rarer than usual and immediately adjusted the order without us even having to ask. It's this kind of intuitive service that elevates a meal from good to legendary.
Marcell’s charisma and genuine passion for the restaurant were contagious. It wasn’t just his expertise in the food and wine that impressed us—it was the way he made us feel like we were part of the family. Every course felt like it was hand-delivered with care, and every suggestion he made turned out to be an absolute hit. He wasn’t just doing his job; he was creating an experience.
In short, if you want to indulge in the best steak of your life, paired with a level of service that’s beyond compare, this is the place to be. And if you’re lucky enough to be served by Marcell, consider yourself in for an experience that will leave you talking about it long after the meal is over. We’ll definitely be back—and it’s largely thanks to Marcell’s exceptional service that this evening will go down as one of the best dining experiences we’ve ever had. Simply put: perfection on...
Read moreIt's a shame that a restaurant with such great food can be let down so badly by its service. While I usually focus on the positives, the issues we faced with our server, "Bela," were too significant to ignore.
Let's start with the things we enjoyed. The South American sirloin I ordered was fantastic—perfectly cooked and full of flavor. The red wine was excellent, and the outdoor seating was a lovely spot to relax. The music was also a nice touch, even though we heard the same songs a few times.
However, our dining experience took a turn for the worse with our server. From the start, Bela seemed more interested in showing us the expensive dry-aged meats than listening to our order. He eventually took our order, but that was just the beginning of the problems. He repeatedly got our meals mixed up, despite writing them down. He took plates from our table and confusingly returned them to the same people. He insisted I had ordered the burger when I had clearly ordered the steak. But the most alarming mistake involved our friend, who is severely lactose intolerant. Bela brought them the wrong meal, assuring us it was lactose-free when it was not. Thankfully, a side dish mix-up was a red flag, and we were able to switch the meals before they ate anything.
A final note on his service was when he confidently switched our cutlery, giving steak knives to those eating pasta and butter knives to those with steak. His attitude was arrogant and overbearing, which made these simple mistakes feel much worse.
We loved the food, but the service from Bela was completely unprofessional and ruined an otherwise enjoyable meal. We really hope the next time we visit, we get a server who is more attentive and less...
Read moreOur experience in this restaurant started off really well, our waiter was really helpful with explaining the menu and informing us that we are able to change the sides that come with the steak on the menu. However, we ordered our steaks medium rare and two of these came well done and my friend then ordered a burger medium and this came rare, with the chips coming cold. Two of the meals were not eaten, and we proceeded to make our waiter aware that we were disappointed with our meals. The waiter then offered us a free dessert to apologise. However, as we did not enjoy the mains we did not want a dessert. The waiter then came back and said that he would take the burger off the bill, only to see that we had then been charged for ‘extra’ sides as well, despite as mentioned him advising us at the beginning that we can swap the sides. As this was incorrect we raised this confusion with the waiter and after him going away and looking at the bill, he only took two of the sides off. At this point we felt really frustrated about the service that we were receiving, so then complained about our steaks as well… the waiter was unable to deal with the complaint so said he would get his manager, 20 minutes later and the manager had not come and addressed the complaint with us…. Finally, we receive a discounted bill and leave. Overall, very disappointing experience - never been to a meat house where the meat is not cooked correctly. Definitely not...
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