They have a menu...but the stuff on the conveyor belt is kinda a surprise. Sometimes is on the menu, sometimes they add an extra ingredient, ya never know what youre gonna get...which is cool, but dangerous at a place with Seafood. I have a shellfish allergy, so i was making sure to only eat fish or anything without crab, shrimp, lobster....so a rainbow roll comes around, on the menu it doesnt have shrimp, i go to eat it...but i inspect it further and see it HAS SHRIMP on the top...i go to ask the guy if i was tripping or if it was something different...and he said initially rainbow roll has everything, including shrimp...and they forgot to put the ingredient on the menu. Then another plate comes around, and it looks yummy so i grab it...it looked similar to one thing on the menu, and the plates are coded by colors, so i looked in that colors menu and that color didnt have ANY shellfish, so i thought surely it couldnt be shrimp because none of the plates that color contain shrimp...but considering what just happened i asked him what was in the roll...and you guessed it...it was SHRIMP. He said its something new that isnt on the menu yet 😐. This place is celarly trying to kill people with allergies. Cool place, but not friendly for people with allergies. Also no English menus, when it is downtown in a tourist area, and oddly phrased icelandic menus..the worker seemed rather nonchalant about the fact they could have had a customer dying right then and there all because they didnt label their...
Read morePretty disappointing overall.
After seating we were asked to look at the drinks menu, but they never came to take a drink order.
They can’t accommodate any orders for a dish without certain ingredients, e.g. sauce, so don’t bother with that if you have dietary restrictions.
It was 6:30pm, and almost full of patrons, yet half the menu never came out on the train which gets very frustrating as you wait and wonder. You can specifically request for dishes to come out, but when you do, they’ll say yes and from there it’s hard to tell if your dish just hasn’t come out on the train or whether someone has taken it. They won’t bring it specifically to you like other trains do.
When a basic nigiri finally came out we could see people next to us getting frustrated that we managed to snag something so basic yet precious amongst the sea of boring sameness on the train.
Oddly, you have to bring your plates to the counter to pay. Never experienced that at any of the 100s of trains I’ve been to.
Not a great sushi train experience. The ambience is quite...
Read morePretty bad experience for the price you pay. 2 waiters for quite a big amount of clients made the service quite slow. I ordered my drinks that never got delivered.
The sushi quality is no more than ok, and despite the fact that they have a good menu, you wait for ages until that variety comes - and that will depend on where you're sitting at, since the good ones might be gone before they get to you. When you get to ask a waiter for something, it comes fast, but the waiters are usually busy, so it's not easy for that to happen. And, to finish, the sushi itself is not beautiful and they are served in some weird plates covered in old plastic, which doesn't affect the taste, but it does the experience.
Long story short: when I go to sushi I expect a nice, tasteful, beautiful sushi with a good service - especially considering the price we pay for it. Today we had a no more than...
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