AL-BEK Restaurant — Restaurant in Bengaluru

AN IMPORTANT REVIEW FROM A REGULAR CUSTOMER (PLEASE READ THOUGH IT IS A BIT LONG !!!!!)

DATE - 19 JUNE 2022 TIME : AROUND 1:30 PM-2:00 PM So let me start by saying that I'm a regular customer ; I've been visiting this restaurant for the past 2 years. The incident that had occurred when I had visited recently was completely unexpected. Let me explain

We wanted to eat at the restaurant and later takeaway for other family members , so we entered the restaurant and went to find a table on the first floor (the ground floor region was already full) and we chose a table. This is when a restaurant worker A (didn't know his name or else would have posted it for treating the customers like this) approaches us and says to shift to another table right at the entrance of the first floor . We were okay with it as the table we had sat was a four seater but we were only three.

We noticed that the place at the entrance was extremely unpleasant as servers had to go to and fro to serve. We noticed a three seater at the back and decided to sit there and Here he comes , Server A claims he hasn't cleaned the table ( It was clean and dry) , in reply I said him to clean it now as he already had the required equipment. He pretends not to hear it and continues telling us to move to the previous table but now in a rude tone. But we sat there anyways , still he wouldn't stop whining. I calmly told him that I'll raise a complaint at the reception and then he goes away. When we thought all this havoc was finally over here comes Servant B and claims that there is no raita and saalna for the biryani , at this point of time we had already ordered. The food was decent this time ( usually it's good but not this time. maybe it wasn't fresh)

Also the person who we had requested to parcel had totally forgotten about it. After 15 min when we asked he tells us to wait in a rude tone and begins packing it after we waited for 15 min already.

A big request to all the regular customers(like me) and people who are looking to try here - just DON'T . When a restaurant doesn't know to give respect , it doesn't deserve any...

As a regular customer here i can say that The quantity and quality is diminishing in both your malleshwaram & RT.nagar branches. As I am fond of grilled chicken, the pieces are too small, and my god MAYONNAISE is given as if like GOLD, wat is this, just beat the mixture of oil, milk/cream, salt, sugar, garlic, black pepper n lemon juice in a grinder, mayonnaise ready, for that y ur peole doing so much of chindi chori guys. In Saudi Al baik a family of 4 can eat belly full for just 27 -35 Riyals=approx 650rs to 850 rs, big 8 broasted pieces with french fries n bread, n 2 cokes, here in India even if we spend 1000rs, only 2 to max 3 people can have belly full food... I don't know humare Logan ki tijaraton me iman aur barkat kyon nahi hai. Too many fleshless chicken bones in pepper chicken with bone dish, too much curry leaves n red n G.chillies, no aroma of saunf n Zeera at all, just chillies, the sweet spicyness comes from roasted black pepper, saunf, jeera n coriander seeds powered that gives the real taste of pepper chicken instead of filling too much kachra.. And for god sake don't use neck pieces in your dishes it's Makruh n it's inethical to eat the chicken neck flesh like a beast, astaghfirullah... Owners please note business is not just sitting at midnight counting your collections on a bench, of your outlets, kindly review the quality of dishes offered in your outlets too, n reduce some spicy ness from Al faham marination. In Food industry, business is purely based on your USP that is the AUTHENTICITY OF FOOD TASTE. Iam not just a google reviewer, I am an ex Food Inspector/ coordinator of Saudi Aramco and a foodie and a Hotel Management graduate too with expertise in food tasting and quality control so I am giving such a big...

Have you ever imagined going to a restaurant to have nice food and u feel like wow, worth spending every penny kind..but i got just opposite ie instead of hunger for food , got angry with the quality and quantity of food served ? Yes, this is what I experienced today after having dinner with my friends and wanted to share my experience so that next time, ppl will be cautious to go to albek🤔.

The food served is so cheap in quality.. you will not even get such a food at normal restaurant for sure in Bangalore.

We ordered 6 biryani along with some starters. Since the order was kinda late i had to get down myself to check once with them. Shockingly what I saw will surprise you. I noticed in hurry they took some leg pieces mixed with some masala fried for 2 mins and then mixed each leg piece with masala rice, served as al-bek biryani.🤢 When questioned why they mix with masala rice what it is called..billing staff said abt 3-4 names for that rice ie kushka, MR, biryani, masala rice. And why they do this way ...🤫 You won't get answers ..just it shows they don't know hw to prepare proper biryani 😁

Time, money, energy wasted!! Now I know you wondered what it tastes like.. OMG... so cheap bad taste food.. it's like when u mix some raw masala with rice how u feel .ahww phew... not worth it.

Well forgot to share hygiene check... Worst .. not clean .. you should yourself check once i side kitchen.. worst n wasted.

Thanks for...