Domino's Pizza | Bellandur Village, Bengaluru — Restaurant in Bengaluru

I placed an order online and made online payment as well, but after few minutes I receive a call from one of your stores, telling me that the area specified is out of coverage area and that I have to call another number and place a SECOND order, and payment for that will be COD. The lady on the phone tells me that the online payment will be transferred back in 7 working days. I ask her - Then how can your website accept my order? Her response - How is that my problem?

REALLY??? IS THIS HOW YOUR EMPLOYEES ARE REQUIRED TO ANSWER A PAYING CUSTOMER'S QUESTION???

I repeatedly asked her her name and this lady is SO ARROGANT that she refuses to and hands over phone to another lady. The second lady then informs me the first lady's name is SOUMYA.

Who is this SOUMYA who thinks she is so important and her ego is UNMATCHED that she cannot give out her name nor has the common decency or manners to speak with a customer?

Please make the effort to TRAIN your employees on how to handle customer calls and their queries. SOUMYA needs to be taken to task and told explicitly that if she cannot be polite on a customer call then to...

Worlds worst customer service !!! Taste is ok as a standard domino pizza. Good !! But the Sarjapur road service cannot be termed as civilised. Ordered it online. Got the SMS and confirmation email also. Called to check if they reviewed the order. They told us Sarjapur road outlet is busy. Made us good for 30 min and then told us technical fault exists and cannot reach Sarjapur road outlet. I asked what about the money I paid. Was told to find out details I would have to speak to the outlet. When I asked how do I reach he said sorry there is a technical fault. Looks like domino is employing uneducated illiterate donkeys at the call centre and at outlets who are morons who do not understand what to speak and how to speak. I am honking such high calibre of stupidity cannot occur unless domino has its internal systems and processes designed to promote inefficiency and stupidity. So the culture must start from the very top. The Ceo of domino must be a insipid nook to appreciate and support such clan.

Sumit Srivastava. Ordered on Sunday 28 March 8.45 pm and still...

Worst place to visit. Staffs are unresponsivr and way too poor service. Ordered the Pizza mania for dinning and after 40 minutes when I checked, they havent started preparing after asking 3 time they saying Gas got empty so it's delay. The entire restaurent was empty so they sre not busy with any orders. These people not fit for atleast to make a road side parotta shop. Unprofessional, Rude, not have courtesy that kids getting angry. Staff name: Anitha, Simson, and one fat guy from dispatch department his name don't know was too Rude. When I asked to Refund by cash they said it will take 48hrs to credit in my account. I think they don't know ethics of the company. Finally left that place with wife and kids. They told it will be re-fund within 48hrs but after still re-funded. Please take...