Agent Jack's (Hinjawadi) — Restaurant in Maharashtra

We visited Agent Jack's (Hinjewadi) on May 25, 2024, at 7:00 PM. While the staff was courteous and helpful, we faced several issues during our visit. Due to a recent minor hit-and-run incident, the bar is understandably cautious about serving alcohol, checking IDs, and limiting availability. However, the experience was marred by a few significant problems.

We ordered a fish dish and had to wait for over an hour, only to be told eventually to cancel it and choose something else. This long wait and last-minute cancellation were quite frustrating.

Additionally, we ordered three shots through the app, but the app processed it as five shots. We were advised to cancel the order and place a new one with the correct quantity. To our surprise, both the three shots and the original five shots were served, with the explanation that the five shots had already been prepared. The server managed to cancel two of the extra shots, but we were still left with more than we wanted due to this error.

Another issue was with the availability of drinks. Many options were listed on the app, but when we tried to order, we were informed that they were not available. Instead, we were pushed towards either the higher-end drinks or the lightest ones. It would be much better if the app was updated to reflect what’s actually available to avoid disappointment.

The staff was great and did their best, but there seems to be a lack of timely preparation and resource management. We hope these issues can be addressed to improve the dining experience at...

"I recently had the pleasure of dining at Agent Jack's Bar, Hinjewadi in Pune, and I must say, it was a fantastic experience! The restaurant boasts a lively and energetic vibe that instantly sets the mood for a great time. The ambiance is vibrant, with modern decor and strategically placed lighting that creates a cozy yet exciting atmosphere.

The food was delightful. The bar menu is extensive, with a great selection of cocktails and mocktails. I tried their unique concoction , and it was both refreshing and beautifully presented.

The service was impeccable. The staff was friendly, attentive, and quick to respond to any requests. They made sure we had everything we needed and even offered great recommendations from the menu.

Overall, Agent Jack's Bar is the perfect place for a night out with friends or a casual dinner. It's an experience that combines great food, excellent drinks, and a lively atmosphere. I can't wait to visit again and would highly recommend it to anyone looking for a memorable dining...

This is not my first visit to this place, and you will find my this review will contradict to my last review. The food that we ordered was not even in a average category this time. Ordered a Chicken tandoori as always which was not at all good, ordered Chicken chilly which was average, ordered morrocon chicken as advised by the crew which was pathetic. After providing all this feedback, they refinished the tandoori and served again which had some extra marination and some more butter and was still average not worth 399 for 4 piece. To compensate for the morrocon chicken they replaced it with chicken lollypop, which was the only better dish amongst the all Chicken. We had also ordered jacks dal, which comes with choora paratha. Which was good but comparatively to the previous visit not upto the mark.

I assume this was due to a weekday, however as a well known restaurant this shouldn't happen as I wont ever give them a try again and neither promote anybody to do so.

By the way I have some good...