This hotel looks stunning across the lake, so we decided to book a table here for dinner one evening. Which is possible to do even if you’re not staying at the hotel.
The restaurant overlooks the lake and the city Palace. It is a lovely candlelit atmosphere and very luxury.
Good for vegan options as they understand and can provide.
The main downside about this restaurant is that it is positioned underneath a tree with red fruit that fall off at any moment and splash all over your table, damaging your expensive clothing which happened twice to us and two other tables.
When we confronted the hotel staff about this they refused to do much for us and just said that this happens every now and then which is not good enough for a luxury restaurant.
They should not be placing their tables underneath the tree that has falling fruit that can stain their clients clothes.
They should resolve this issue and I hope they read this message.
We also got a free lake cruise out of it if you ask them to take you back over the lake to the city in their private boat. they will sort this out for you as you dined in...
Read moreI called requesting a reservation to sheesh mahal- Restaurant. This is peak time so I can understand it would not be available as this is new years time. I was however informed that post 5 January, theyd be available by the reservation desk.
So, just out of curiosity and to test a theory, I asked for a reservation on 6 January. I was promptly informed that actually they are occupied till 8 January. I then decided to ask them to reserve for 10 January, dinner.
I was first told it's available and then I was informed that "let me check. can you provide phone number"
I asked them if it's policy to refuse reservation to outsiders and even then, I was left unanswered.
if that's policy, a lot of hotels are clear about it and it doesn't create ambiguous angst.
right now, I am just annoyed due to jumping hoops. Be clear like Taj that sorry we do not take outside reservations. it's honest and it doesn't create bad feelings towards the...
Read moreWe went there for Valentine's Day special dinner organized by them , and the food they served was just a small piece of their listed items .. it was so less in quantity as if was just served to taste and not for dinner .. we were surprised to see it and when I complained about it to the organizing lady , she never returned back to our table .. On ordering again for each piece they took around 40 minutes and used to be back with just one piece of the item. The amount they charged was so huge and we expected better hospitality and service from a reputed hotel like Leela but unfortunately it was our worst experience.. Cost we paid : INR 12000 and returned with just half stomach.. Overall experience: extremely disappointing
I am writing this review to alert and prevent the customers who might get fooled by their just arrangements this year as well recalling valentine day is in few days...
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