Me and my friends planned to celebrate one of our friend birthday treat in a nice restaurant for lunch in a buffet place. Zomato recommend few buffet places and we decided to try a buffet which is not having live BBQ on table. Coz we had tried most of the live BBQ buffets (famous ones in Chennai) and everything was waste of money.
Thus we ended up at 27 Culinary Street, the place sounds fancy and i had called the restaurant to share their buffet menu. They had a 2 page buffet menu which was looking good. Then we called and reserved this place for lunch @2pm slot. We were informed to reach the destination before 2:15pm so they don't cancel the reservation.
The moment we entered this place, it was so crowded. We got a table on the right side of this place (near dessert section). They cleaned the table for us and was asked to serve bottle water or normal water. We told we need warm water. The waiter didn't turn up for the next 15mins. We had requested again for warm water but nobody responded. There were 10-15ppl running around the restaurant but nobody were able to serve water. They were literally forcing us to drink the chargeable water (vedika bottle) which they placed on all tables.
Later we reached out to one of the person who was dressed like a chef, to serve was starters on the table (which was on menu). He responded they will clear the previous slot billings and will start serving in 10mins. Then another table got filled in 5mins, even for them they told 10mins. Finally by 2:30ish they started serving starters and we were told to start the soups/salad section.
Starters came one by one, vegetarian starters were limited but ok. Non-veg Chicken starters were fine, but grilled Prawn and Fish fry which they served on table were not good. They tasted like frozen and wasn't appetizing. I asked them if it was fresh, the person said everything is fresh. I think we were on the table for over 30-40mins but nobody kept any cutlery on the table. We asked the waiter to provide us cutlery but each time he gave only for one person. They were lazy to check and provide cutlery for everyone on table.
Then we stepped away from table to get the main course and live-counter foods. We tried most of the dishes and they weren't good for my taste buds. To be frank, i didn't find the food appetizing or tasting good as the name says. I tried the Biriyani which wasn't looking like biryani. It tasted like ready made masala, then the surprising part was there were no chicken pieces in chicken biriyani. Then one of the person said they made a fresh batch and will refill it. I waited 5mins and then they refilled it. But when I digged into the biriyani, all the pieces in biriyani were looking dry. I lost my appetite then i took one leg piece and came to the table.
The leg piece from biriyani was looking dry, still i wanted to break it and see. Then i noticed the biriyani pieces were frozen chicken and not fresh too. The fat content on chicken pieces were dried and looked like white particles. I took a video of it and then decided to stop eating. Asked the waiter to clear my plate. I wanted to complaint about it, but i know their reply "EVERYTHING IS MADE FRESH". so I didn't waste my time.
Then i tried their dessert section which was pretty decent. All the Indian desserts were good like Moong Dhal Halwa, Gulab Jamun. They had something called Brownie but it was Philsbury chocolate cake. Other fresh cream cakes taste decent. Nothing to complaint. Finally tried their pan and chilly icecream.
Food : ⭐ 1/5 Ambience : ⭐ 1/5 Cleanliness : - 0/5 Service : ⭐ 0.5/5
Overall Feedback : very poor quality of food and they could serve better for the money...
Read moreWorst restaurant don’t ever go there ,, we went to celebrate birthday that captain butu named whatever ,, spoiled it no smiling irritated I have been to Abc so many times they serve with smile be polite to customer since we sat ,, the manager asked let the the other guests come then only can serve ., it was told buffey but they said will count and give ex if I ask prawns 🦐 they ask me how many piece I want ,, and not only to me my guests 13 ,,of us that fat manager and the unfriendly captain ,, was so rude to all of us and we pay money no eat free we ask extra chicken 🍗 prawns 🍤 he show angry face 😡 and he kept on ask the guest is it enough prawns and I told h I’ms to leave the prawns and I’ll take he said me and my dad can’t leave ,, my dad got angry he says since we came u r treat bad plz keep here he says no he can’t keep it he asked how many piece ,,I need then only keep ,, then he took the plate and went this happened on may 16 I want the owner to look at the cctv camera 🎥 if u respect the guest ,, you should know the attitude of your staffs only the tamil guy and the old man chef was ok others all rude ,, if you don’t like to give buffey don’t give don’t treat Customer like a dog ,, Is this the way u treat customer who is he to say no he can’t serve keep on table will anything happen just keep one plate of prawns 🍤 he said he can’t my dad got so upset and no eat also ,, I was so upset then he was stabs in front of us stand long time ,, I told the tamil person that h it also say sorry to my dad when tamil person say sorry I say why u say sorry it’s his mistake ,, Then only after that tamil guy told him that captain told sorry he never realise and say I’ll never come to ur restaurant And the momo guy his eyes 👀 one eye old man was so rude when me my cousin ask momo he say he can give only 2 momo Not more than that ,,is this the way u speak to customer my 9000 rs waste then that captain say pls no write review ,, if he had realised his mistake after he made me my dad upset he would have say sorry after Ling time after tamil person say he say sorry ,, and plz do have some tamil manager these North Indian people come from other states and don’t respect chennai and tamil people I’m very upset I need compensation for the bad service for 9000 rs I should have gone to abc they will serve unlimit buffey with politeness Not rude I want the restaurant owner my dad no eat bcz if the captain behave and also that fat manager I regret come to...
Read moreRecently, I had to visit Chennai for my official work. I stayed in a 5 start hotel near marine beach. Since I am a food lover, I decided to explore new eatery near to my hotel. While searching on Google, I found this place called 27 Culinary Street. In first, I thought this might be the name of location, but later I realized that it's in fact name of the hotel. So decided to visit this place for lunch.
Lunch I saw some offers going on in one of the food app. So quickly grabbed the offer after the payment. Within 5 minutes I got a call from the restaurant enquiring about my booking. The guy asked me to come at 12 o clock. I replied him, boss I have booked the table at 1 pm, why should I come for 12, and also I have some work at 12. So it's not possible. Then he said, please come at 2 pm. I got frustrated and asked, should I come to your restaurant or not? Then he said - please come sir. Actually we have lots of booking today that the reason I am asking you to come early. I will give -1 🌟 for his behaviour.
Around 12:45 I managed to get rid of the work and reached the restaurant. Waiter guided me to a table.
I was just thinking, over the phone my experience was so bad, not sure how it will be in restaurant. Meanwhile a person came and asked, sir veg or non-veg. I informed him about my choice and after few minutes, they started servings the food.
The quality of food was really good. I was enjoying my food. Meanwhile a person came to me and started asking about the food quality, anything else you need. After inquiry, I came to know that he is restaurant manager and his name is Suklyan Chakroborty (excuse me if I have misspelled). He is really a gentleman. He walked me through all counters and explained all dishes.
There were living counters for Indian chatpata items like Pani Puri. It was moving along with the conveyor belt. There were 3-4 sweet items all was tasty.
The one thing you must try there is Chocolate Pani Puri. Yes you heard it right. I also saw this first time. It's totally different test.
All together, it was great...
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