Dindigul Thalappakatti Restaurant — Restaurant in Zone 9 Teynampet

On May 28th, 2024, I visited Thalappakatti Restaurant on G.N. Chetty Road with my family. While we were dining, a staff member asked about our food and service experience and requested a Google review. I rated the food 4 stars, the service 5 stars, the atmosphere 4 stars, and gave an overall rating of 4 stars, mentioning that the food was excellent and the service was good.

However, the staff member immediately changed my 4-star rating to 5 stars in front of me. Seeing this, I changed it back to 4 stars. Then, she took my phone under the pretense of taking a picture of the review. After retrieving my phone, I noticed she had changed my ratings to 5 stars again, which drove me crazy. When I confronted her, she initially denied altering the review and claimed I had given 5 stars. After some argument, I threatened to write about my negative experience on Google. Only then did she admit her mistake and apologize.

It was clear to me that the staff's actions were driven by the manager. The manager did not address the issue or apologize for what happened. Instead, he suggested his staff not to reply for customer's complaints in insulting tone.

Having just returned from the US after 9 years, this was my first restaurant visit, and I had high expectations. The manager's ECHA behavior ruined my entire day and made this the worst experience I have ever had at a restaurant. I now understand how they may have accumulated so many 5-star reviews.

Despite the excellent food and service from other staff (one of the other staff also apologized for what happened), the manager's attitude and behavior compel me to give a rating lower than 1 star, but unfortunately, that's not an option. I paid 3000+ for the food which I think waste of money due to this one person.

Please BEWARE of such...

I recently had the pleasure of dining here, and the entire experience was nothing short of exceptional. The food was absolutely delicious—every dish was thoughtfully prepared, beautifully plated, and bursting with flavor. You can immediately tell that the ingredients are fresh and carefully sourced, and the chefs truly put effort into balancing textures and spices perfectly. From appetizers to desserts, each plate felt like a work of art and was cooked to perfection.

That said, I have to point out that this restaurant is definitely on the pricier side. The portions are fair, but you’re paying for quality, presentation, and an overall elevated dining experience. While it may not be a spot for a casual, budget-friendly meal, it’s worth every penny if you’re looking to treat yourself or celebrate something special.

The service was equally impressive—the staff was attentive, friendly, and knowledgeable, offering helpful recommendations and ensuring everything arrived at the right pace. The ambiance added to the experience as well, with a warm, elegant setting that made the evening feel relaxed and refined.

Overall, while it is a bit expensive, the combination of impeccable food, exceptional service, and a cozy yet upscale atmosphere makes it a restaurant I’d happily return to. Highly recommended for anyone seeking a memorable and indulgent...

October 5th I visited the restaurant with my family (total 5 adult,1toddler). Reached the restaurant @1.50pm was very hungry. Ordered : 2/4 hot and sour veg soup, chicken 65 biriyani, chicken fried rice,half pepper barbeque, fish fingers,paneer biryani,paneer tikka, gobi manchurian,veg kothu porotta.

After 40min the person bringed chicken fried rice ,from that after 20min pepper barbeque,after 30min gobi manchurian and paneer tikka. We received chicken 65 biriyani, chicken fried rice,half pepper barbeque,paneer biryani,paneer tikka, gobi manchurian,veg kothu porotta.

We lost all our patients waited for almost 2hrs for food and we received after 40min ,we were hungry too. What a waste of time and money. We asked to cancel other items which didn't bring to table :soup and fish fingers. The person who took an order mentioned that they can't cancel an order which Is already updated in a system ,there i got pissed off. Why the hell I want to pay for the food which they didn't even to bring.

Spoke with the billing person ,she tried to compromise and asked to pay for what we had and i asked for updated bill but she refused and mentioned that their management will punish her for this .

People try to choose the restaurant wisely don't check only the branded once as we did. Entered @2pm - went out @4.20pm with empty stomach and high...