Kopi Kenangan - Ruko Nagoya Hill Batam — Restaurant in Batam City

Flavorful and well cooked food. Sambal for the nasi goreng is on the savory side and packs a punch. Ambience is ok, if it's not crowded.

But it stops there.

The last thing that came for us - are drinks - which came after 40mins (unusual), and after all the food has been finished. Dishes also didn't come with utensils (surprising), so that needed an additional 5-10mins to get a waiter and then wait for them again to come back with utensils.

Also, please check that they do not charge you for dishes that you ordered but later wasn't available. That happened to me, but we managed to flag it out.

At any usual place, food+utensils+drinks, usually come together. And most places clear entire orders by tables. It's pretty unusual for an order to be divided into several sub-components.

The food was the only thing that came relatively quick - showing that food preparation and kitchen work isn't what's causing the service to...

HORRIBLE!!!!!!!! 😡😡🤢🤢😵‍💫🤮🤮 Before my family even ordered, the menu was so smelly and oily. When we called the waitress, they barely acknowledged us. They’d look at us then continue talking among themselves for a while before slowly walking over. All three of the waitresses were busy talking to two male customers the whole time, neglecting the others. We ordered two drinks and four dishes. Only one drink and one bowl came at a reasonable time. The rest took forever and they had forgotten about the other drink. When we asked to cancel the rest and just bill for what was served, she immediately went to serve us another two bowls. The gado gado took 40 mins to arrive and the tofu in it was sour… not to mention it caused me to have a stomach ache after. Do yourself a favour and DO NOT...

Please be more caution when eating there. We had unpleasant incident dated today 13.10.2019

Whereby we forking our rupiah when we got the bill. However the cost was 230kplus yet the waiter quickly took 2 pcs of 100k and 2 pcs of 50k when confronted it was more than enough if he had take 250k instead he ignore and quickly pass to the cashier to hide below the cashier. We went over only to find the cashier was literally undenying that he took extra for the menu. I believed the staffs there are well trained with their currency. It may seem like a small amount but its about integrity. If they can do to any of us. Others could go through it too. So please be watchful and careful. One experience make us not...