HW Helen's Live Bar Epicentrum — Restaurant in Jakarta

It's a place that evry everything change the rules... It's impossible to understand why in Sunday you cannot go inside the local if you don't take a bottle of alcohol or spend less than 800.000 /1 million rp... Even if are only 2 persons... And at 7pm when inside the pub there are only 10 persons... Monday evening if you want to go inside the local even if at 7pm is empty the pub tell you that you are obligated to spend 400. 000 rp 2 persons... But with empty pub tell you that there aren't tables for two and if you want go inside have to take a table for 4 persons and spend 800.000 rp even if you are in 2... And then you are obligated to put a sticker on telephone to close the camera... Why???????? There is not professional work in holywings epicentrum... Better others places for me and a lot of others persons... We spent money and want service... Not doing what the...

I would like to share some feedback regarding the current security procedures at your venue. While we understand the importance of maintaining a safe environment, the level of scrutiny; including checking and physically touching personal items such as purses ; felt excessive and somewhat invasive, especially for paying customers.

Many other bars and live music venues manage to maintain safety standards without creating discomfort or disrupting the overall experience. A more balanced and respectful approach would be greatly appreciated, as this current practice risks discouraging repeat visits from customers...

This restaurant is possibly the worst restaurant in terms of quality of service I have ever had.

the place is empty, yet we are required to meet the minimum purchase quota if we want to sit on a table, we were forced to have a sticker on our shirt, and our smartphone cameras (both front and back) without giving any explanation why, and when we asked for the reason, the servers and the door man is extremely rude! and they are bad mouthing my wife in front of me (probably thinking that i was not her husband). and feeling not welcome, we decided to leave straight away.

shame on...