Marugame Udon Kuningan City, Lantai Ground — Restaurant in Jakarta

I am extremely disappointed with the service at this restaurant. This is the worst experience I have ever had.

I wanted to sit at an empty table with NO "RESERVED" sign and NO personal belongings left as a marker. However, a waiter (wearing a black uniform) suddenly approached me and rudely said, "This table is reserved," without any apology.

It’s disappointing that this restaurant seems to prioritize government institution customers over regular customers. If reservations are in place, there should be a clear sign on the table to avoid any misunderstandings. Additionally, staff should be trained to speak more politely. At the very least, they should say "Sorry, ma’am/sir," instead of rudely turning customers away.

Terrible service. I do not recommend this restaurant...

A new store located in Kuningan City. It is located on ground floor. The place is spacious enough, doesn't need to have a long queue. Waitress very helpful to help us bring the food to empty table. Food always tastes the same with the other store, I think they always have a good...

Jadi beberapa waktu lalu ke Marugame Udon di Kuncit bareng temen EF buat coba-coba. Yahh, sebenernya sih kayak Marugame Udon di tempat lain aja, nggak ada yang spesial-spesial banget, basic gitu deh. Tapi tetep oke lah buat nyemil-nyemil. 🍜

Pas ke sini, mereka lagi ada menu baru, yaitu half boiled egg yang luarnya garing gitu. Jadi ada tekstur crispy-nya di luar, tapi dalemnya lembut banget. Enak sih, apalagi kalau dipadu sama udon dan kuahnya yang gurih. 😋 Tapi kalau ditanya soal keistimewaan, ya ini nggak terlalu wow sih, lebih kayak tambahan menu yang seru buat dicoba.

Pokoknya, kalau lagi ke Kuncit dan pengen makan yang udah pasti enak dan kenyang, Marugame Udon ini selalu jadi pilihan yang aman. Oke lah buat...