O'Briens Café — Restaurant in Dublin

Sunday 3rd November I went into the store for a meal. The first thing I’ve noticed when stepping inside was the extremely strong smell of bleach. We ordered food and sat down. The smell of bleach was still very strong. When I sat down, I was sitting for less than a minute until I decided to take my coat off. The food came and it was nice, no complaints at all about the food. A few minutes after we started eating the girls had to open the door due to the smell of bleach. They were also speaking VERY loudly in Romanian which we knew as we are from Romania too. We finished eating and I went to put my coat back on me when my daughter noticed that there were bleach stains all over my €400 almost new Karen Millen coat. It was VERY obvious that it was due to the cleaning that was done in the store before we entered due to the very strong smell of bleach. I went to the counter to complain to the manager. That was when I was met with the most shocking and appalling behaviour and attitude from THE STORE MANAGER. She went by the name Georgiana. She did not at all take accountability for the use of bleach on the tables when it was VERY OBVIOUS that it was used. Her apron was COVERED in bleach stains yet she stood her ground and said that no bleach was used, even when the store had an extremely strong smell of bleach when entering. She was no help at all, when I asked for her managers phone number she said she was the manager and that she was in charge of every problem related to the store. She was saying things along the lines of ‘what do you want me to do? Take money from the till and give it to you ?’ As well as saying ‘we are opened until 5pm today’ when telling her that I wouldn’t leave until a resolution was given. Her attitude towards me and this situation was absolutely disgusting and appalling and I have no idea how she came to be a store manager if THIS is how she deals with problems that arise due to a fault of her employees. She ended up contacting her manager and I briefly spoke to her on the phone and I was promised that the manager would call me back but I haven’t received a call back. If I knew that I was going to ruin my €400 coat and also be treated with so much disrespect and attitude by the STORE MANAGER, I wouldn’t have went there. What would have happened if a family with a child sat down at that table and that child happened to have licked the table that was previously cleaned with bleach on it ? Absolutely appalling behaviour and attitude from the manager like I’ve never ever came across before with absolutely no accountability being taken for something that obviously they were at fault for. Will not be going to that...

Stopped into O’Brien’s for a quick breakfast and left with a full belly, clean hands, and deep respect for a spotless bathroom.

I went for the cream cheese and bacon bagel — a classic combo that rarely fails. It was almost perfect, though the bagel itself was just a tad undercooked. A little on the doughy side, like it panicked halfway through baking and gave up. Still tasty though — cream cheese covers a multitude of sins.

Staff were lovely: friendly but chill, the kind of people who’ll greet you warmly but won’t judge you for scrolling on your phone with one hand and demolishing a bagel with the other.

Tea was grand. The whole lot came in under a tenner, which in Dublin is practically a miracle. Throw in a pristine bathroom (seriously, it was so clean I briefly considered moving in), and you’ve got yourself a great little breakfast spot.

Would return. Might even bring the bagel a pep...

Sure thing! The service at this diner is top-notch. The staff are not just friendly; they're like old friends welcoming you home. They go out of their way to make you feel comfortable and satisfied. Whether you have a special request or just need a recommendation, they're always there with a helpful attitude and a genuine desire to make your experience memorable. It's not just about taking orders and serving food; it's about creating a welcoming atmosphere where customers feel valued and appreciated. Their warmth and attentiveness elevate the entire dining experience, making it more than just a meal—it's a delightful encounter from...