McCambridge's Of Galway Ltd — Restaurant in Galway

I can never make up my mind whether I like it here or not! I visited twice in one week recently and had two very different experiences with both food and service so I suppose the impression I get is that it's a bit hit and miss at times. The first visit I had the food was lovely (had the beef burger) but the service was pretty poor, was ignored while waiting to be seated for ages, nobody acknowledged me at all for long enough to make me wonder were they finishing up for the day! That level continued throughout unfortunately, ages waiting to order, had no cutlery, couldn't get anyones attention to order coffee after, just very distracted even though it wasn't busy. The second time I went it was a Sunday afternoon and the service was amazing! I had a very attentive and friendly waiter, he did an enjoyment check and made sure I was OK for everything! But this time the food was only ok, breakfast was so greasy, poached egg was cold and watery, just a few bits like that that made it hard to enjoy. There's potential to be great here and I would definitely say give them a shot, the restaurant itself is lovely, and the...

McCambridges's have excellent stock. Fair dues.

What this is about is me taking a stand against the casual rudeness that gets a pass in today's retail sector. Having taken my back pack off because of previous problems in the cramped shop and with only two items in my hand, a warning blared out over the tannoy: "CUSTOMERS ARE REQUESTED NOT TO USE THEIR OWN BAGS AND USE THE BASKETS PROVIDED FOR THEIR PURCHASES. IF YOU HAVE ANY DIFFICULTY, ASK A STAFF MEMBER."

Do I seem a bit sensitive? Sure. Well, there were only five customers in the shop and this warning came immediately I touched something. Go figure.

But the context is that this happens waaaaaay to often. It's hostile, it's unwelcoming, it's unfriendly and it creates the mindset in sales staff that the customer is an object of distrust and it fosters in the staff a sense of victimhood that says "get them before...

Cannot commend the staff enough for their hardwork and impeccable customer service. Emailed regarding a hamper order, Maeve got in touch straight away and was so helpful with advising me on my selections. A special thanks also to Helen who made up the most stunning hamper in the blink of an eye. Given the current situation of the country they really are providing an amazing service for anyone who can't see their loved ones and want to send a special gift. Thanks again guys, will be a returning customer for sure!! Have also been a frequent visitor of the restaurant which has the best brunch in galway with the most cheerful and friendly staff, cannot wait to get back to normal and enjoy some delcious french toast!! Galway city has a gem in the form of McCambridge's, keep up the great...