The Mogul Emperor — Restaurant in Limerick

Awful customer service, average food and atrocious price. This is the first ever time I am experiencing such rude behaviour in a restaurant. I made my way there by 9:00pm and I was aware the restaurant closes at 10:00pm. I went in with the intention to leave as quick as possible after dining. The restaurant was empty and as I stepped in, the waiter said, ‘will you leave at 10, then you can come in’. He wasn’t any polite the way he made his statement. He was loud and rude. The food was priced really high. I ordered a biriyani and it was basically just rice and bland chicken. The waiter had asked if I want spicy and I guess all they did was add chilly powder to it because I could feel the taste of raw chilly powder in the food. I cook Indian food myself and this is not how you make food ‘spicy’. We asked for two separate bills and the waiter says yes and comes up with one bill. We reminded that we need two bills and he said since it’s already issued, he can’t change it. Eventually he did, but the attitude! Will not recommend this place at all, especially to dine in. It’s not worth the...

Would love to give the Mogul a higher star rating as the food is good, but the head waiter is very rude. We have gone a couple of times and the same guy is consistently ignorant. We didn't have a reservation, and could understand if the many empty tables were all reserved or needed soon, but he always begrudgingly gives you a table, doesn't turn anyone else away after you, however everyone has to go through this song and dance to put him on a power trip. "Do you have a reservation?", "You don't?", scowly face, looks around at the 3 occupied tables, looks in empty diary, "you can sit here". Then comes to take your order and starts barking orders at other staff while you are trying to order. It really is a pity because the rest of the staff are...

This is the best Indian food in Limerick hands down but it is also the worst service I’ve ever experienced in a restaurant. I’ve read some of the reviews and they say ‘excellent service’, this is just not true. You will be very disappointed if you expect good service. You can be waiting up to 15/20 minutes before you get water or take your order and this is on a slow night. We have been there many times and the only reason we go back is because the food is that good. It’s authentic Indian dishes, cooked to perfection. Thick, flavorful sauces with meat that melts in your mouth. It’s a medium sized restaurant with tall ceiling and big tables. It’s always clean and has a nice atmosphere when full. We will reluctantly go back but we...