Long post, but for anyone traveling here I suggest you read it before sitting down here.
We found seats for 6 of us. At first sight, the menu looked fine and when we looked up the food on their website it looked appealing so we stayed. We had the most rude person I've literally ever encountered. When it came time to order, she didn't write one thing down. She rolled her eyes any time we asked her for anything (not really sure why since every time we order something the bill goes up). When we first ordered, she continued to tell us that it was "not available". Fine. We found something for all of us. She's messed up two orders. We were very clear that there wasn't an issue with how it tastes (it's very rude to send food back in Israel), but rather she put the order in wrong. In the meantime, my kid is sitting there waiting to eat his meal, hungry because it's late and they do take some time to make the food. We tell him, if he doesn't mind that is wrong he can eat it. He took one bite and says it's not good. My father didn't get his meal correctly until 20 minutes into the rest of the meal service. All the while our server is arguing with us. We get to the end of the meal and were disgusted with the service so, we left a very low gratuity. She then comes over and holds a person in our party chair from being pulled out and demands $50US dollars as it is the law in Israel. We pulled a manager over and he says the same thing. All the while, this seems to be happening at 2-3 other tables. Wrong orders, rude staff, demanding, etc.
If you want a beautiful experience in Tel Aviv, do NOT give this restaurant your money or service....
Read moreWe had a truly terrible experience at this restaurant, I would say the worst I have ever had! Firstly, they brought the most expensive bottle of wine instead of the one we ordered and claimed they didn't have anything else left. After we said we would rather go without wine, miraculously another bottle became available. We specifically asked for dry wine, but after they opened it, we realized that it was sweet wine which wasn't suitable for the food at all.
We ordered the grouper fish, but they brought seabream instead. Despite this, we still didn't want to spoil our dinner. However, our patience was exhausted when they brought the bill and charged us 169 shekels for the mezze that we didn't even order. The waiter told us it was a compliment from the chef, and we found it inedible in any case. In addition, they double-charged us for the lemonade.
Given the situation, we didn't want to leave any tips, and then the waiter became extremely aggressive and started threatening us, saying that we wouldn't be allowed to leave the restaurant. Our small kids were so afraid that they had nightmares, and they can't stop talking about it for the past few days. We wanted to have a special dinner for our last night in Israel, and it was certainly special, but not in the way we expected.
Please stay away from this place if you want to have...
Read moreFirst we were 2 Anericans and one Israeli and travel to Isra often, the food was good, and the view is pleasant. That's where it ends. After ordering the food Cones out rapidly delivered by 3 different people. The waitress loses the tray and dumps the humus. OK accidents happen! Trying to get a service person to remove plates proved next to impossible. When one of the guests asked for a clean plate and new silverware she got a lecture that we really don't do that here Now for the kicker the check comes, we inform them the hummus never made it back please remove it. Then not our waitress an obnoxious lowlife comes to the table with a new check and the person picking up the tab says add 10%. He starts to ask us what's the matter, the service the food and keeps badgering us. Now we say you know what, NO tip! He keeps at it. Now I chime in and tell him I'm done with you send the manager He comes over with the machine and takes the credit card and again tries to push a tip. At this point my NY comes out and I just said look charge the tab without the tip I've had it with this place and we stormed out So a decent meal with a nice view was ruined by an obnoxious creature who shouldn't be in hospitality biz. 1st and...
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