Weißes Rössl — Restaurant in Bolzano - Bozen

Came here with a friend on a budget. Blown away by the decor, service, and condiments on the table. Food was affordable enough if one takes only the first course - ranging from 9 to 13 €. We took Schlutzkrapfen with butter and parmesan, a speciality of the region (10.30€), and were not disappointed. Delicious dish with parmesan à volonté, 10/10.

Being financially restricted, we asked for tap water. This was duly provided, and there was no issue with it until it was time to pay the bill. We were charged an additional 2€, 1€ per person, for the tap water. Upon inquiry, we were informed that if you take only tap water, and no wine, you are charged for the tap water. While not necessarily an unfair policy, what was however unprofessional, sneaky and somewhat scammy was the fact that this wasn't written anywhere, nor were we informed upon asking for tap water, and confirming that we wanted only tap water.

In all other aspects the service and food was impeccable, so I have left the overall rating at 5 stars, and dropped the service rating...

There are a lot of great restaurants in Bolzano, this is NOT one of them.

Service - inattentive, quiet, unresponsive waiter who tossed items on the table without further interaction. Seemed biased against tourists, as shown by actions I'll list below.

Food - entrecote di Manzo and Wienerschnitzel - Entrecote was thin, overcooked to being completely dry, despite the awfully soggy onion sauce on top. Potatoes were equally soggy. Wienerschnitzel was cold, potentially microwaved (since the plate was hot, but the food cold) and virtually flavourless.

No bread served (which is fine) but when we asked for some, the waiter tossed a few bags (?) Of random bread (?) Without any clear provenance or purpose - while serving beautiful baskets to other tables.

Atmosphere - Fine, though extremely German, catering to a more...

Ok this is not and I repeat not a tourist place, if you don't know anyone local you probably wouldn't know about it, they are not prepped up like all other typical tourists attractions. This place was recommended to us by a local (gelato lady up at the top of Bolzano) amazing ice-cream. (How we ended up in this amazing restaurant. Food was just heavenly (steak melted in my mouth.) typical Austrian dish. the carbonara! Now that's how an actual Italian carbonara is made, the schnitzel was nice and tender. The potion sizes were just right so you aren't left hungry and the waiters were friendly and attentive. The whole atmosphere was warm...