Bar Arcobaleno — Restaurant in Florence

He said a bottle of Prosecco costs 20euro. later he said dine-in is different. 25. When we paid the bill, she said 30. “He told u before.” Of cos not. There was chocolate stain on the glass. I spotted that and stopped him pouring me the Prosecco (already ~50ml in my glass). He washed the glass without drying it, poured me Prosecco. Is that the right serving method?! I requested splitting the bill. She asked me to pay 28.5. I asked for a full invoice but rejected by her. I couldn’t know what I exactly paid for. So i said ‘ok no bill split, show me the full invoice. “ She said no, u cant change now. other than a bottle of Prosecco,, we had a slice of pepperoni pizza, a dish of pasta, two scopes of gelato. Total cost ard 57 euro. Is that gd value...

Ordered chicken breast with roasted potatoes, pork with roasted potatoes and tortellini. When the plates were served I couldn't believe it. Our appetite was spoilt suddenly. My daughter took the plates back as well thought was for somebody else. I thought maybe it will be tasty despite the odd and doubtful aspect. It was horrible. The staff was defensive and rude. 44 euros thrown away. Left hungry and unhappy. I couldn't imagine how they are in business and just near the Train station. I will read the reviews before eating somewhere. I should take pictures and refused the food altogether. Bad experience. Avoid it...

Well i was about to give a 5 star but i was totally astonished by other comments... I didn't order something that would reflect the unreasonable prices. Just one Hugo, at least it looked fancy and the taste was right. Compared to other places where one average cocktail costs like 7/8 euro, 10 euro here ain't much of inflation. There are definitely more garnishes added in, it's just beside the railway station, and bartenders even send you the order to your seat. But after I saw other comments I realized, that the reason I got a relatively fair price was because I'm no tourist and I speak Italian, though I'm...