Pedro's Coffee Bistrot — Restaurant in Palermo

Tasty food and drinks, fast service, super friendly and open-minded staff who remember and appreciate regulars (and the feeling is mutual) :) The best place in town where you can get a cappuccino and other international coffees in size and taste exactly as it is in the original - any time of the day (without getting weird looks). A great choice of beverages, and of course they have all authentic Italian coffees alright. Tasty and fresh ingredients, well-cooked American snacks, burgers and tasty boxes, interesting and delicious Italian versions of burgers as well with authentic local ingredients. The place respects the taste and traditions of international dishes and beverages, while adding and promoting (but not mixing) the local ones. Whatever you are after, this place is a must-visit.

It has a great location, fast service and work-friendly areas (electric sockets, tables and free WiFi), which makes it very convenient to drop by for a quick take-away, a lunch/coffee break, or a work session for digital nomads - whether you have some time to spare or are running tight on schedule. I come there often for all of the above and have never been disappointed. So here...

Absolutely terrible experience. The food was awful it was clearly frozen and tasted bland and lifeless. You could tell from the texture and flavor that nothing was fresh. To make it worse, they refused to make any modifications to the dishes, which is ridiculous. The dough (probably used for pizza or bread) was rubbery and heavy, just bad quality all around even the cutlery was dirty! The service? Zero stars. The waiter looked like he didn’t want to be there and seemed visibly annoyed anytime we asked a question or made a simple request. His attitude alone was enough to ruin the entire atmosphere. We walked out feeling frustrated and disappointed Definitely not coming back and I’d recommend others stay far away. There are too many great places out there to waste time and money here....

3 of us got in to the restaurant and ordered food at the counter. More than half of the restaurant was empty with loads of vacant tables both outdoors and indoors. We tried to settle down on 2tables together with 4chairs as we are 3 with backpacks. Immediately a staff, he (with glasses) came to me and told me I can’t sit on this table because we have only 3 people and this table is for 4 people. Food was good and all the other staff members were very nice and friendly. We were about to leave with some food left offer on the table. The same staff at the beginning, just came to our table, said nothing and cleared everything without asking if we are finished or not. Atmosphere and food are good but with this service and attitude we are not coming back and we will not recommend,...