Ristorante Zaytuna — Restaurant in Palermo

I was really excited to eat here after reading all the good reviews. I had stopped by the previous day but it was a Saturday so it was naturally booked out.

I came in the next day when the restaurant was empty. The lady serving was unacceptably rude and she looked at me like I just killed her cat. She immediately asked me if I was ready to order when I had barely sat down. When I said I needed a minute she sneered and disappeared for a while (there was one other table). When she finally came back she informed me that they were out of half the items "because we worked too hard yesterday". Why even remain open if you refuse to cook chicken? There was no one there, they just didn't want to prepare the food. I said I'd rather come back another day and she rudely said that they were closed the next few days. Really disgusting behavior and she shouldn't be there because she clearly doesn't want to be there.

A shame because it looked like a cute family restaurant with presumably tasty food. The servers rudeness and attitude were appalling and I had...

Having heard about this address we decided to share our culture with some international colleagues, UNFORTUNATELY, due to the extreme RUDENESS of the waitress and her lack of professionalism it was an UNPLEASANT experience, we even felt like she was picking a fight. I have never seen this type of person who has no desire to serve their customers. 50% of the ingredients were missing, so the choice was very limited, and it is not even authentic Tunisian food (2/3 of the menu is Italian food).not only that, but they also tried to charge us more than we should have paid. Also, we couldn't pay with a card because they don't accept it (God knows why). Very disappointing experience, don't recommend it You can read the comment below to know how is the hospitality in...

We had one of our best meals in Palermo at this lovely family restaurant. The foto was just the start of our meal. It made us happy before we even received our main dishes. This food was made with love and care. The owner (and I think his wife) where so hospitable. In fact it looked like they where closing for afternoon when we sat down. We were the only customers. There was no rush and the food was delightful. Yes, we where in Sicily but Tunisia is right across the water!!!! Don't miss this place. We the sampler plate, the vegetable couscous, and whole fish is a...