Rosanero Ventisettembre — Restaurant in Palermo

My friends and I chose it for breakfast because of its proximity to where we were staying. Since we were a large group, there was some confusion regarding taking and placing orders, and one of my friends had to remind her order. Coffee spilled on me during service. It's the okay, accidents can happen all the time. This is not an issue. The service staff has already apologized. However, as a matter of courtesy, in such cases, at least in my country, the manager would also ask if I was okay and if they could do anything for me. Since I thought this was a situation specific to my country, I didn't have any expectations when paying the bill (other than waiting to be asked with a smile if I was okay or to be told I'm sorry), but then my friends said they were surprised that the business took payment from me. The cornettos we ate were delicious, but overall we were not satisfied with the service...

Horrible place! We've been living in the same street for years, we go past the cafè nearly every day, they regularly see us. We have entered the shop a couple of times for a coffee or a biscuit for the kids (last time was last Friday, for me the very last time), but we've never ever had a smile or a nice word. They don't consider small children and would not talk to them for any reason, if the kids ask questions, they look at us annoyed. They make us wait for a long time before they even ask what we would like to have, even if they're not doing anything. As nice as the place looks, people make company and their staff is one of the most unprofessional and impolite in the whole city. Even if you have a very strong desire to have a coffee, just walk two more minutes and stop at Martino or Cappello: they will treat you like a...

The food was ok but the waiter was probably having a bad day and was everything but nice. Also, the bottled beer was already opened when brought to the table, which I think shouldn’t have. Probably worth giving another chance as this is usually a place...