We waited for this restaurant to open at noon. While waiting, a woman who happened to be associated with the restaurant almost ran us over on her motorcycle while apparently running late for work.
We crossed the street and while waiting, struck a conversation with a group from our cruise ship. They were a group of 8-10 who didn’t have reservations either. As the restaurant opened, the larger group was seated first (by the lady who almost ran us over with the motorcycle). As we approached the door, the lady yelled…’CLOSED’. We were confused because the restaurant was empty with the exception of the group who was sat before us at 12:01.
We started walking away, only to see two people (non-African American) be seated. I asked them if they had reservations and they told me NO. This is our first experience in Portofino, and it’s not a very favorable one, especially with this restaurant. She was rude and had zero customer service skills. Clearly we are not in the US.
Didn’t have an opportunity to taste or review the food. We will spend our money elsewhere, without...
Read moreHaving tried a few restaurants around Portofino to enter and being told “no , sorry , no space “ despite many free tables , it was a huge relief to finally find a cute restaurant slightly out of the harbour area , that was super welcoming from the beginning.
We were sat in an area at the back (not the most romantic but still nice) and the waiter was really friendly and respectful , especially compared to the other restaurants.
Service was really fast and clear, nice food , with a great buffalo mozzarella to start and then two pasta dishes. It must be said that the green pesto dish with lasagne pasta blew us away with the taste , it was by far the best pasta we tasted so far on our Italy trip and was really a special experience.
Topped with a local regional Vermentino that tasted perfect in accompaniment to the dishes, it was a perfect experience and the only downside was that the restraint couldn’t accept our tip (due to tax purpose apparently) given how much we wanted to show our appreciation for the fantastic service.
Brilliant , make sure to come...
Read moreThe food we actually received was great. We did not have a reservation, but were seated promptly. We were told they were out of SEVERAL items (which can be expected since most of their items are freshly caught), except 2 of the items that we were told were NOT available were served to the table next to us that came in 20 minutes later. We had to ask for plates for the bread they brought out after waiting 10 minutes for someone to come around the corner so we could get their attention. We never received 2 of the items we ordered and had to ask them to be removed from the bill. I understand that the service expectation here is lower than in the US, but this was sub standard, even for Italy. Even before the end of our meal, I just wanted to pay the bill and get the hell out of there. I honestly felt like we were a bothering them by showing up. Not a place I would ever willingly spend my money again. But, what would they care, they know that we are merely tourists, and they will never...
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