Li Galli — Restaurant in Positano

A deplorable experience, unworthy of a Michelin-starred restaurant

I am a regular at Michelin-starred restaurants around the world, having had the privilege of dining at over 50 Michelin-starred establishments, including at least 20 with 3 stars. My partner and I had eagerly booked a table at Li Galli in Positano two months ago. This dinner was meant to be the highlight of our trip, a memorable gastronomic experience.

However, what transpired was beyond comprehension and is utterly unacceptable for a restaurant claiming such a distinction. To our great surprise, after two days without internet access, we discovered an email from the restaurant stating that our reservation had been outright canceled. Why? Because, supposedly, their system sent us an email asking for confirmation, to which we couldn't respond due to our lack of connectivity.

What an unprofessional and disrespectful way to treat your clientele! When you claim the prestige of a Michelin star, the minimum expectation is top-tier service. If there was any doubt about the confirmation of a reservation, the least they could have done was to pick up the phone and contact us directly. This shows a blatant lack of respect for the customer and a terrible approach to customer relations. In the world of Michelin stars, such behavior is simply inexcusable.

No effort was made to rectify the situation when we called the restaurant after discovering the cancellation. No alternatives, no solutions. The coldness with which we were treated sharply contrasts with what one expects from a Michelin-starred establishment.

As a devoted gastronome and frequent diner at the world's best restaurants, I must say that I have never been treated with such disregard. A Michelin-starred restaurant should have impeccable respect for its clients, and Li Galli failed miserably in this regard. For anyone considering making a reservation here, be warned: the customer service is abysmal and unworthy of the reputation one would expect from a Michelin-starred establishment.

I will not return, and I strongly advise against this restaurant for anyone seeking a genuine Michelin-starred...

We’ve eaten at some great restaurants but this one is the best we’ve ever experienced. It’s only a matter of time before it gets its second and third stars. The imagination of the chef and the execution of the dishes were exquisite, the service was impeccable, and everything was memorable and delicious. What really blew our minds and separated them from all other dining experiences is that they researched some things about us and created whimsical moments that were personal to us. For instance, one of the dishes was a prawn carpaccio and they included their take on a barbecue sauce because the chef knew we were from Texas. If you go, you should get the seven-course tasting because it was ends with “The Picnic.” Everything in the basket was clever and fun and, again, one of the dishes was created based on the fact that they somehow knew we enjoy mezcal margaritas. Instead of feeling stuffy like some great restaurants, the whole evening was fun and felt like the highest expression of food and service. We will remember the dinner forever! The view is even better than it looks in the pictures. I cannot recommend Li Galli highly enough and my wife and I will eat there any time we are in or near Positano! Grazie mille to Chef Perna and...

Our experience at this 5-star hotel and restaurant was truly exceptional from start to finish. The location alone is stunning, offering breathtaking views that elevate the entire dining experience. The service was impeccable,attentive, professional, and warm throughout the evening.

We were treated to a beautifully curated 3 course meal that easily met the standards of a Michelin starred establishment. The first course featured a perfectly prepared lobster, followed by a rich and flavorful pasta dish. The highlight of the evening, however, was the dessert course, creatively presented as a “Monopoly” board. It was not only visually stunning but also delicious,each sweet element was thoughtfully crafted and placed on the board, adding a fun and whimsical touch to a gourmet experience.

We also enjoyed a refreshing pineappleorange mocktail that paired beautifully with the meal. The attention to detail, from presentation to flavor, was remarkable. This was not just a meal it was a memorable culinary journey.

Whether you're staying at the hotel or visiting for a special dinner, this place is an absolute must for a good food.We left thoroughly impressed and satisfied. Highly...