This was our second trip to Obica Mozzarella Bar. Our first experience was okay even though the waiter was not a professional and served us the incorrect meal. The food made up for the poor service and we thought that we should give them another chance today. Well that was a big mistake. Based on Today’s experience we will not return. First of all the waiter sat us at a table near the payment counter were we experienced group after group paying individually for their meal, mulling around us as we sat at our table. We asked to move to another table and the response was hands extended grunt. We moved tables much to the disapproval of the waiter who had to set another table for us. As we sat there waiting for our order to be taken we were amazed at the number of tables that had not been cleared of used crockery, cutlery, glass and empty bottles. I asked the waiter if they had been busy and he said no just that we had chosen the wrong table. Maybe if he had directed us as to which table he would like us to sit at this may have not been an issue for him. As we waited a staff member, Chef, asked if we had ordered, our response was no, she then asked the waiter to take our order. We ordered two first courses, one mussels and one octopus and a pizza as a main to share. You won’t believe this but all the food came out together. When we received our meals, the food was on the verge of being cold. At this stage all we wanted to do was leave but we were determined to try the food we had ordered. The mussels were okay but the octopus was inedible (texture of a superball ) The taste of the pizza was okay but again was verging on cold. Don’t be fooled by other reviews, staff are not trained to serve the public and are not interested in providing quality service or experience. The whole time we were there we felt like we were not welcome and it showed even up to the time of paying the bill where we were ignored by the manager while he conversed with other staff members.

Please avoid Obica Roma unless you like being insulted by unprofessional arrogant staff.