Extremely unprofessional and blatantly discriminatory. This is a hotel restaurant, and from the reviews it appeared that outsiders could have breakfast here. I am not a hotel guest and was charged €14 for breakfast.
The staff were shockingly rude from the moment I arrived. When I paid, the woman at the counter literally tossed the receipt at me without a word, glaring as if I was an inconvenience. Another female employee unlocked a door for me with the same irritated expression.
At first, I thought this was just one rude staff member—until I saw her greeting other customers with kisses and warm smiles. The difference in treatment was obvious and appalling.
As a traveler visiting Italy, this was deeply upsetting and left a terrible impression. You are a disgrace to the hospitality industry in this country.
Absolutely abysmal. Do not trust the...
Read moreJust had our second visit , Was it as good as our first experience well it definitely was , we both had the carbonara with roast potatoes and there was a special of chocolate sponge with strawberries, cream and pistachios and it was beautiful, What makes this place special is the staff , guys and the lovely young girl you are an absolute credit to this restaurant you have made our stay in Rome a fantastic experience so from myself and wife thank you so much and if we are ever back in Rome you will be the first restaurant we visit best wishes for the future Neil and Sharon , the couple sat in...
Read moreWe stayed in a nearby hotel and ate here out of convenience. The service was very fast (~1.5 hours from seating to paying bill) and staff was friendly, but the food was not as expected. We ordered octopus salad and salmon carpaccio. The octopus was quite good but the others were a little disappointing. For dinner, cacio e pepe and another dish I don’t recall. Both were okay….If you’re in the area and need a quick meal, then this is fine, but I wouldn’t recommend it otherwise. I’m guessing the other high ratings are from...
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