Ristorante AcquaPazza — Restaurant in Venice

2.125 stars rounded down. Acquapazza was one of the most disappointing meals we had on our epic two week France/ Italy trip. Our travel agent booked this weeks in advance and we were excited to go. It is in San Marco square with a large area with four large tents put together. Very cool atmosphere.

The food was actually decent probably around 4 stars. We had a fried appetizer medley, squash blossoms, and a pasta with seafood dish.

So why the low rating? The service was the worst I have experienced in a long time. It seems to be family owned with an older lady in glasses and her daughter running the show. They seemed apathetic, were rude to other customers, and basically shooed another lady away. At the table next to us, the daughter was coming to take the order from a very nice family who had sat down for a few minutes. They attempted to order drinks and apps and wanted dinner after she said it was not possible and they would have to order all at once because they "do not do it that way". The poor family had to rush to make a decision as she gave them no choice. Very brusque and terrible attitude.

With multiple tables empty, we saw another couple walk up to ask for a table. The daughter owner offered them a central table and the would-be customer asked for a periphery table because she said she gets hot. The owner said no basically but in the rudest possible way. Instead of saying "oh, unfortunately those tables are committed, but let's walk over to see what the climate is centrally, it's very nice!" Or trying to be empathic that there was no space, she basically shooed them away and to come back tomorrow to which the customer said she was leaving Venice the next day. The response from the owner was ok well maybe on your next trip in a voice dripping with passive aggressiveness.

As far as our service, no one checked in, no one seemed to be happy we were there, and we were also rushed to make a decision on the entire meal at once.

The other waiters and employees had similar attitudes as the culture at this restaurant is disgusting. They all seemed to be disgusted at tourists (90% of the old Venice islands is tourists, btw) The poor treatment of us and other customers made us not enjoy this night.

Please do yourself a favor and stay away. Maybe take away if they do that would be ok but this restaurant is resting on a prior reputation perhaps? I have no idea how you can treat the customers who pay your bills and butter your...

Ok…. Hmmm…. I never write reviews but this time, I made it a duty to help someone people avoid getting stolen. I do not mind once in a while paying a lot for a good meal but this time…

Went the Aquapazza for my 51st birthday. My girfriend paid the bill, thanks honey, I love you but since you got ripped off, I will pay half the bill.

Had three fish tartares for starters and bruschetta. Bruschetta was good, the tartares average. The prosciutto melon was very good but at 28 euro per person, it’s a rip off. Had the linguine with lobster at 40 euros. Basically, is tomato linguine with half a 3/4 pound lobster, very little lobster meat. I can’t say it was lobster linguines, it was linguinis with lobster. My son got the steak, it was ok. My girfriend had grilled tuna, too cooked.

At 440 euros for 4 people, this is way to expensive for what they delivered in terms of quality. And at the end they tell you service is not included… but they charge a 5 euro cover charge (they charged 6 covers for 4 people) per person and 10% IVA on top of it all.

The B-Roof in Florence total cost was just about the same but they delivered way better quality, taste, service and a wonderful view of the Duomo.

I would definitely avoid this tourist trap in my humble opinion, not worth the...

Ristorante Amalfitano – Venice ★☆☆☆☆

Summary: • Family of five (kids 12, 11, 6) – poor overall experience • Unfriendly service; waiter whispered request for cash tip despite cover charge • Food disappointing: packet pasta, supermarket mozzarella, frozen-tasting tuna, premade pizza dough • Bill almost €300 for water, soft drinks, and one Aperol each • Previous night’s dinner elsewhere (slightly more expensive) was far superior in quality and service • Feels like a tourist trap trading on location, not quality

Review: We chose this restaurant for its setting in the square, but it quickly became clear it trades more on passing footfall than food or service quality. Staff were moody and unwelcoming; one waiter even whispered for a cash tip at the end. Dishes were underwhelming—packet pasta, premade dough pizzas, supermarket mozzarella, and frozen-tasting tuna—yet the bill still approached €300 for five people with just water, soft drinks, and an Aperol each. Having dined the night before at a slightly more expensive restaurant with exceptional food and warm, genuine service, the contrast was stark. I’m happy to pay for quality, but this felt like a classic...