Osteria Ponte Pietra Ristorante — Restaurant in Verona

My husband and I were in Verona for one night (28th August 2019). We were celebrating my birthday and wanted a special and romantic restaurant to eat at. Osteria Ristorante Ponte Pietra was recommended by the New York Times and also had a Michelin Star, we were excited! I read a few negative reviews but thought we would give them the benefit of the doubt (which I obviously regret).

The experience couldn't have been more disappointing. On arrival the staff were unwelcoming, almost to the point of being rude. Our table was on the lower terrace, which was lovely and romantic. It took 45 minutes to get a drink, with our waitress saying they were busy upstairs. The restaurant wasn't even half full! We ordered 2 starters and 2 mains. The anchovy toasts were nice enough and the croquettes fine, however our mains (roasted octopus with burrata and duck with goats cheese) were SO disappointing! The duck was chewy and the goats cheese just didn't work. The octopus was actually disgusting - badly cooked and fishy tasting, as though it wasn't fresh - I left half of this untouched. The waitress never asked how our food was and we had to top up our own wine (a very nice Chianti I have to say), completely unacceptable for a Michelin Star restaurant.

We were prepared to just write off the meal as a bad experience and move on, without writing a review. I changed my mind when I went to pay and the owner, who processed the payment was so dismissive and arrogant and didn't even say a word to us. At this point I had to say something and when I expressed our disappointment he got aggressive and accused me of not being happy with the price of the meal. We knew going into the meal what it would cost and are always prepared to pay for good food and service.

I am a chef, own a catering company and have eaten all around the world and this was without a doubt one of the worst dining experiences I have had. I am a firm believer that you can taste the love that goes into food. The atmosphere at Osteria Ponte Pietra was loveless and tense, which obviously filtered, from the owner at the top, down. No wonder their food was SO average. My advice would be to go to the neighbouring Terrazza Bar al Ponte for a drink, where you can experience the same view, a much happier atmosphere and MUCH better service. Then go find a bustling Trattoria filled with...

A Perfect Honeymoon Finale at Verona's Finest Restaurant

Our last day of honeymoon brought us to Verona, where we had the pleasure of dining at what can only be described as the city's best restaurant. From the moment we walked through the door, we were greeted by a waitress who exuded warmth, friendliness, and genuine care. Her attentive service set the tone for an unforgettable evening.

The ambiance of the restaurant was breathtaking, as we were seated on the balcony overlooking the picturesque river and the majestic castle. The panoramic view created an enchanting atmosphere, adding an extra touch of romance to our already memorable honeymoon. It was the perfect setting to reminisce about our journey while savoring the culinary delights that awaited us.

Speaking of culinary delights, the food at this restaurant was nothing short of amazing. Every dish that graced our table was a masterpiece. The flavors were expertly balanced, showcasing the skill and creativity of the chef. From the appetizers to the main course, each bite was a revelation, tantalizing our taste buds and leaving us longing for more.

And then came the dessert, the cherry on the cake of our evening. It was a true culinary triumph. The presentation alone was a feast for the eyes, and the taste surpassed all expectations. The combination of textures and flavors was divine, leaving us in a state of pure gastronomic bliss. It was the perfect finale to an already extraordinary meal.

This dinner truly marked the pinnacle of our honeymoon. The combination of the friendly and kind waitress, the breathtaking view from the balcony, and the outstanding culinary experience made it an evening we will cherish forever. The attention to detail, impeccable service, and the passion for creating an exceptional dining experience were evident throughout the entire evening.

If you find yourself in Verona and are looking for the ultimate dining experience, I cannot recommend this restaurant enough. Whether it's a special occasion or simply a desire to indulge in the finest cuisine, you will not be disappointed. Prepare to be swept away by the ambience, captivated by the flavors, and treated to a dining experience that will remain etched in your memory for...

I want to start this review off by saying I have rarely, if ever, written or told wait staff of bad food/service but this is the exception.

I do applaud this place with the clever Michelen false advertising. Édouard Michelin Would be rolling in his grave if he knew this place was using his good name to advertise this ‘food’.

I will start with the only good thing I can think of about this restaurant. The location is great that is undeniable. Right on the Adige. The restaurant itself looks as if it’s about to serve you the best food of your life. The manager is unfriendly the space is compact all the makings of a good restaurant. Unfortunately this couldn’t be further from the truth.

Our first dish was the risotto. I believe the Americans call this dish riceoroni because it was literally nothing more than rice and hamburger meat (or as they called it bone marrow). They then brought out the main course which was accompanied by the worst potatoes ( which the waiter insisted we have) I have ever had in my life. That last line is actually debatable I’ve had some bad potatoes but when you’re paying 130 euros for a meal one would expect decent potatoes (and please read other reviews to confirm this).

The most disgraceful thing was they served my girlfriend pork accidentally (which she hasn’t eaten for years) and got sick. After she felt sick she didn’t want to eat anything else and was still charged for her main course.

Now please listen to this last part. I know that you’re maybe skeptical of this review as a vendetta for a misunderstanding but I wouldn’t let them serve this to murders on death row for their last meal. Do yourself a favor if you go to a restaurant in Verona and nobody is speaking Italian leave...