Tsubame Cafe — Restaurant in Kamakura

Food is good and vegetarian so we thought it was a good place to come from time to time. But service was very bad We wanted to order a dish but they said it was sold out and the next (Japanese) couple that ordered it could get it. And the following customer also ordered that dish.

When we asked about it the explanation was not clear. I am not sure what happened but we felt mistreated compared with the Japanese customers.

Note: I live in Kamakura and understand Japanese pretty well.

Reply: If I think my review affects foreign people, of course I have to write it in English. Anyways, my written Japanese is not so good, I will reply to you in English. Japanese customers could order something that was supposedly sold out just 3 minutes after we could not. It felt really strange. Mistakes happen but you did not try to fix it at the moment but waited until we complained.

I change stars from 1 to 3 because I accept your apologies but still think the service was not good.

I will not talk about Japan as country or other stores. I think it has nothing to do with...

All I can say is WOW, I am sooo happy I came here today. Despite being very near a major tourist attraction, this delightful quaint little cafe was truly authentic and welcoming, not overcrowded or commercialised in the slightest. Although it is a bit hard to find, once you’re inside it feels like you’re being welcomed into a warm neighbour’s house. The rusty look with dry flowers and different ornaments just make this hidden gem so delightful. We were soaking up the atmosphere like sponges. I was too late for lunch so I got the cake set instead for ¥1,100 - and my word, the cake was delicious and generously served with cream, ice cream and lots of yummy fruits. The coffee was in a beautiful cup as well. The kind staff were super welcoming and served with a smile the whole time. Background music of chilled lo-fi beats was perfect as well. Absolute 5 stars from me ⭐️⭐️⭐️⭐️⭐️despite fewer visitors to Kamakura, I hope this cafe survives covid and prospers☺️🤞will come back and introduce my...

Such a great experience. We were lucky to be alone for almost the whole time, so we really enjoyed the place and got the most out of the whole experience. Such a vibe. The healing curry was honestly so good. Some flavour I’ve never tried before, combined with other new flavours which were just as unexpected and wholesome. We actually visited this cafe 7 months ago, but forgot to write a review. I recently remembered about this place and I’m planning to go back very soon to see if they added some winter choices in their menu.

We loved the service, the place and the food. We will see you again soon! Thank you for the experience ❤️

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