Morimori Sushi — Restaurant in Kanazawa

I waited a whole hour (5.10pm to 6.11pm) for this restaurant. I was back just in time and when my queue number was called I approached the staff member who told me to wait. She started laughing along with her fellow staff member, perhaps because I was confused. I returned to the queue and waited. 2 minutes later a male staff from the restaurant came out to call for the next number, the number suddenly changed from mine to the next one after me. I approached him and he told me that I had missed my number. I told him that I was there and had approached the staff but they told me to return to the queue. He refused to allow me entry saying I missed the queue number and they just cancelled it. I told them that it was just 49 and had just changed to 50 and asked why they said I was not around. I demanded an explanation but they could not offer me one and just kept telling me I missed the queue number. Do not come to this restaurant ever, the staff are unfriendly and unhelpful which is really sad. No matter how good your food is if your service is poor, your food will never make up for the bad experience. One of the top 5 worst food experiences in my life. Take my advice and...

As a tourist, you’ve probably toured around many other traditional sushi places for dinner, serving omakase or top-quality sushi/sashimi sets or daily recommended sushi’s, and you want something different to fill your stomachs — served efficiently at a conveyor belt without interactions with the chef or staff. Then it’s the place to go to!

Prices here are more of a mid-to-high-range experience for conveyor belt sushi place — but certainly justified in my opinion.

Clean, organized, self-service hot tea and cold water.

It closed quite late, so if you finish a day of shopping in the malls around (all closing at 8pm) it’s a perfect stop for you.

The queue at dinner time does get long easily, but you can get live updates on your phone after scanning their code to join the queue. It comes in handy such that you don’t need to stand outside to wait necessarily. (You can choose to sit at the counter, at the table, or choose either is...

I'm hesitant to give poor ratings to eateries but Mori Mori has really poor customer service. The waiter managing the queue was blatantly discriminatory in how he treated customers of different countries. We were so shocked and turned off that we switched to another restaurant instead.

There was a queue of about 10 customers ahead of me and my family at Mori Mori. The waiter gave us a queue number with a long face. We thought this to be strange as we seldom encounter this in Japan, probably he just had a bad day. But shortly after we saw he was all smiles when talking to another group of Caucasian ladies. To other groups of Asian customers, again he pulled a long face. When he called our number, we went up to the counter but he said he never called our number. Again in a very curt manner. That was the last straw for us. We thought why we should put up with this bad attitude when we were the customers. Will never come back to...