Domino's Pizza Nishiōji Hanayachō — Restaurant in Kyoto

I had exactly the same experience as Mark Kahn. We ordered pizza to our hotel for a specified time and shortly thereafter got a note from the hotel that dominos called saying we should pick up outside since they can't enter hotel premises. Odd but ok. We stood there 5mins before specified time till 15 mins after. No one came. Checked the tracking and just like Mark's it said 7mins.....we waited but 7mins seems to be a code for whenever we get there. Eventually 45mins past and i got the concierge to ring them and they had the audacity to tell her they came and no one was there. They lied - we were outside all the time 2 of us looking out for dominos delivery marked vehicle. There was none. They came 1.5h after the scheduled delivery - no sorry or anything. Pizza was good but as you can imagine cold by then. Some competition or quality control is badly needed since this is really a tarnish on Domino's brand.... and you just can't lie to your customer. For fun my husband tried calling them before they came - they pretended not to speak english and hung up on him twice....would not...

Order placed at 11:00. First call at 11:30, the delivery person said they would arrive in 10 minutes. Second call at 11:55, the delivery person was on the way. Third call at 12:20, the delivery person said you weren’t there.

I’ve been standing on the sidewalk for over an hour waiting, and they never came by. And now when I call them, they hang up Very...

What can I say, its rubbish in Australia and Rubbish in Japan to make it worst they charge 3x as much in Japan like its some gourmet meal.. Seriously??? Give...