Sumi Roman — Restaurant in Kyoto

Food Quality: amazing dishes. So many delicious options to chose from, and made easy with an online menu. Only dish I did not like at all and should be described better is the chicken grill mix.

Portions: very nice portions. You order a few dishes and they arrive as soon as they are ready.

Drinks: standard options, beers, softs, etc.

Price: $$-$$$ can add up easily as you order many dishes but they are good price and quality.

Service: It was a weird situation. The place was full but they managed to let us sit in a place that was reserved for later. We agreed to eat there and then move to an open table. They were very messy and pushing us to move (which we agreed) and there was a bit of a mess up with the rest of our order. When we were done and were leaving, we could still see our previous spot was available. It made the experience a bit chaotic and unpleasant. Luckily the food was good.

Atmosphere: fun to sit at the counter and watch the kitchen prepare and grill the food.

Highlights: food is good

Things to improve: It is very simple to improve the online menu to work well with translations and add more details. Improves much more the experience.

Payment...

Unexpected Gem with Flavourful Grilled Dishes

Chanced upon this restaurant while looking for a place to eat — we wer hungry, and the menu looked appetizing, so I gave it a try.

Everything was grilled to perfection, with just the right amount of char that enhanced the flavours beautifully. The standout for me was the octopus — incredibly fresh and delicious, with thick tentacles that really made an impression.

The grilled prawn, however, was a bit of a letdown due to its small size and higher price. In contrast, the white onion and Chinese yam were unexpectedly delightful — simple yet bursting with flavour.

Another highlight was the grilled stingray. Be sure to eat it right away — when hot, it's tender and tasty, but the texture toughens quickly as it cools.

Overall, it was a wonderful meal with a mix of well-executed dishes. Would definitely return for the octopus, stingray and veggies.

For the noise level, our next table guy was talking very loudly and inconsiderate to other diners. Otherwise it would be a...

Experiencia muy mala. Me sabe mal porque estoy seguro de que no era su intención, pero el servicio ha sido malísimo. Entramos dos personas en el restaurante sobre las 20:30. Nos costó un poco pedir porque el QR no iba muy bien, finalmente lo conseguimos. Empiezan a traer las cosas, menos uno de los platos principales. Tras bastante rato esperando (habíamos perdido la noción del tiempo hablando) se acerca una camarera y nos informa de que no quedaba lo que habíamos pedido (mi pareja a todo esto tenía la cena por la mitad comiendo despacio por esperarme). Todo esto cuando quizá habían pasado ya 40 o 45 minutos. Pedimos otro plato por no marcharnos de mala manera. Tras otro rato buen rato de espera observo que llevamos 1h y pico desde la entrada al restaurante, que mi pareja había terminado su cena y yo me había acabado el acompañamiento y la bebida, por lo que finalmente opto por levantarme, exponerles mi problema, pagar lo consumido y marcharme. La cuenta me pareció cara para lo que finalmente comimos y los precios que rondan en el país. Desde luego una experiencia muy mala. No suelo comentar reseñas negativas porque me basta con no volver (y estando de viaje tan lejos no iba a volver), pero quería reflejarla porque la buena valoración nos llevó a elegir este restaurante y ha sido una decepción. Quizá haya sido un día puntual de mala suerte, pero no ha estado nada bien. En España en un caso así como mínimo hubiesen invitado a algo o hubiesen intentado enmendarlo de alguna manera. Aquí parecía que les daba vergüenza exponer el problema que habían tenido y al final ha acabado resultando peor.

No...