Grilled meat 玄 — Restaurant in Narita

I immediately thought of leaving a good review from the great hospitality in welcoming us as asian travellers that only spoke English. They presented us with an English menu and also recommended cuts of meat (must try: Chateaubriand - slightly more expensive but it really melts in your mouth). The server was polite and asked if we wanted him to prepare the meat or if we wanted to, and we were so glad to have him to do it for us. He even shared tips on how to best enjoy it. Best of all, the money to pay is very reasonable for the food.

One thing to note though, it seems the owner (or maybe manager) is quite particular about seating arrangements or customers that might be wasting his time. Although there it was a really good time for us, it wasn't pleasant to hear the owner raise his volume threateningly to a group that didn't speak Japanese or English (might have been a mandarin dialect) when they moved to an empty table without asking the waiter first. Our friends came in to say hi and were considering if they wanted to join us, and the conversation basically ended with the owner asking them to think about it outside before coming in. Since it sounded a little rude, my friends decided to eat elsewhere instead.

Final verdict: Good food, even when served by an angry chef, is still good food. Highly recommend eating here but do expect that the interaction with the owner/manager may not be good for everyone! The rest of the crew are all polite and...

I gave one star review because of the English speaker discrimination. I surprisingly found out that they only charge additional 10% for English speaker, Japanese doesn’t pay the additional 10% (evidence: this 10% doesn’t show on the Japanese menu and they confirmed no 10% for Japanese). We only have two people and we can use google translate if needed. Also It shows in my bill that there is an additional 10% shown as tax. when I asked the owner, he said because they need more explanation because we don’t speak Japanese, I went to Tokyo and Osaka and this is my first time seeing this 10% service fee. This makes us feel very uncomfortable and disappointed about Japan. THIS IS...

Read the other review and agreed that the owner has a strong preference of certain customers and didn't treat all customers equal. As asian travelers who don't speak English well, you can definitely feel that the owner didn't really want to serve you and that attitude passed to the waitress and waiters. They are also not very tolerant with small kids, aka, NOT Kids Friendly at all.

Food was average and it was not a lot of technique in it if you just purchase the right meat.

In summary, it was a bad experience as we really felt the discrimination from the owner towards Asian travellers who don't speak English or Japanese, as well as family who...