Hanamaruken Hozenji — Restaurant in Osaka

We were a group of seven tourists visiting Osaka for the first time. Our group included a senior, a person with a disability, three adults, and two young children (under three years old) who needed close supervision.

Due to the cold weather, we decided that one of the adults would line up on behalf of all of us while the rest waited nearby. We observed that some locals were doing the same, so we assumed this was acceptable. No staff approached us or provided any guidance regarding the restaurant’s queueing policy.

When it was our turn to be seated, we tried to explain our situation to the staff, but it seemed that there was a language barrier. The staff member mentioned that we were blocking the exit, which led us to believe he understood our situation. However, just before we were seated, he suddenly called the chef. The chef came out and, without giving us a chance to fully explain, told us that we all needed to line up from the start. His approach felt unnecessarily strict and dismissive, making us feel unwelcome as tourists. While he apologized to the other customers in line, he showed no empathy toward us.

We were embarrassed by the situation and ultimately decided to leave rather than argue further, especially since communication was difficult. While we understand that restaurants have their own policies, it would have been much better if the staff had informed us from the beginning that every member of our group needed to be in line. Some flexibility or consideration for families with young children, seniors, and individuals with disabilities would have made a big difference in our experience.

This restaurant may have great reviews for its food, but based on our experience, I would not recommend it for groups with infants, elderly individuals, or people needing special assistance, especially during cold weather. Clearer communication and a more understanding approach to customers would go a long way in improving...

I was searching for a good ramen place nearby, and I discovered this place. This place has thousands of reviews, and menu features fried rice, ramen, and gyoza, which seem fulfilling. But my main concern, after reading reviews were that this is a popular spot among foreigners, not really a local gem.

Anyway, I decided to come here, and I indeed saw that most customers are foreigners. There was a group of Indonesian family in front of me and caucasian people behind me. I don’t think I saw any Japanese customer.

I ordered a set of a ramen bowl, a plate of gyozas, and a bowl of fried rice. Service was pretty prompt. But what bothered me the most is overall cleanness and how the environment is nothing special. None of the chefs seem Japanese, and this made me to wonder if this is really authentic local Japanese restaurant.

Anyway, the food came out, and the food visual seemed great. However, the space was so narrow, so there is barely a space to move, and the chair was so low. At first sip, the soup seemed tasty, but it was very hard to swallow as it was very heavy later on.

Fried rice and gyozas were alright, but they were nothing special. I felt full after eating that set, but I did not feel it was too tasty compared to some other ramen I tried in Japan.

Okay, I am maybe being too harsh, and I would rate this restaurant at least a 3.5 star if this was not a Japan. But this is Japan, and there are better...

I was lucky of dining at this ramen spot during my stay in Osaka, and I must say, it truly exceeded my expectations. The ramen here is outstanding, with a wonderfully rich broth that isn't too heavy—just perfectly balanced. If you're a fan of tender, flavorful meat, I highly recommend trying the ribs ramen. The meat practically melts in your mouth, and it complements the broth so well.

The gyoza, on the other hand, are some of the best I’ve ever had. Crisp on the outside and packed with delicious filling inside, they’re simply unforgettable. Another standout dish was the fried rice, which was incredibly fragrant and flavorful. I would absolutely say it’s a must-try on the menu.

What also sets this place apart is the variety of sauces and condiments they offer. There’s even kimchi available, which surprisingly pairs well with everything, adding an extra layer of flavor that enhances each dish.

I enjoyed my meal so much that I found myself returning for a second visit during my short stay in Osaka. It’s the kind of place that leaves a lasting impression, and if you’re in the area, it’s definitely a must-visit. The combination of excellent food, thoughtful details, and the authentic Osaka dining experience makes it a spot you won’t want to miss. Highly...