Toriya Otori — Restaurant in Otaru

A cozy small restaurant, tucked behind a dark alley. We wanted to explore local restaurant experience. There is no English menu available. Google translation was of great help. Our 2 young waiters were trying their best to understand what our order was. We were happy with the food, this is a speciality restaurant in chicken dishes. We ordered the chicken fried rice, rich chicken soup broth with tofu with cabbage and mushroom. We also had fried chicken parts and cartilage of the chicken breast one. I find the chicken meat in Hokkaido is tender and soft, even is they were fried. We enjoyed the simplicity in local restaurant and the great customer service we got even without english speaking waiters. They served several alcoholic drinks, we had gin and also otaru beer. Overall very happy...

The attitude is awwwwwwwweful! We never expected to be treated it like that. First, we wait for a long time to order, and I feel disrespectful cause I didn’t feel like we are welcoming. We ordered 3 hot pot and wait for it for 30minutes even tho we had made a reservation first. The last hot pot even wait 20minutes longer than the first one. So most of us are starving and the hot pot taste plain. You can’t taste any chicken soup flavor in it. The staff is rude when they introduced how to eat the hot pot. They poured soy sauce in our bowl and we don’t have an extra bowl having soup. Next dishes also wait for 10 minutes longer, we ordered only 4 dishes but we wait for 1.5 hours to get everything_….. It’s my worst dining experience that I’ve...

The chicken pot was a standout, with a delicious broth, tender chicken, and perfectly cooked vegetables. However, the portion size was rather small for the price, and you'll likely need to supplement your meal with additional dishes if you have a decent appetite. Service was adequate, though the staff seemed a bit weary, likely due to the busy night and the heavy...