Bellovisto — Restaurant in Tokyo

I have a tradition on my last night in Tokyo to go to the Park Hyatt rooftop bar and post up, enjoy the panoramic view of Tokyo, and slam a couple negronis to the face as I reflect on the trip.

This trip, the Park Hyatt was closed for a remodel so I did a quick google search and settled on Bellovisto as an alternative. It was perfect. Everything I wanted. I still felt like Bill Murray in Lost in Translation.

I sat there 40 floors off the ground, taking in the skyline as the live piano player went to work in the background. I ordered negroni after negroni to drown my sorrows of having to leave this beautiful city, while appreciating all that I learned in these 3 short weeks. I can’t recommend it here enough.

IG...

BEWARE: You have to pay 10.000 yen per person if you want to have drinks at the bar and are not a hotel guest!

We didn't know about this and nobody told us when we arrived at Bellovisto. On the way to the bar we were casually asked if we were hotel guests - and that's it. At no point before or during our visit were we informed of this substantial charge, neither verbally by the staff nor through visible signage or the menu. This lack of transparency is unacceptable and does not meet the standards of hospitality you might expect from an establishment of this reputation.

We are heavily disappointed, and this memory of our stay in Tokyo is tainted now. It feels like a...

I walked out of the restaurant because I did not like the service I recieved. I planned to eat the rooftop bar however multiple staff members made me feel unwelcomed. My phone was about to die and I asked if I could charge my phone and they did not want to accomodate me in the lobby area. I got to the rooftop bar/lounge and it was completely empty. I found a plug and they once again said I could not charge my phone there. If there were other guests in the establishment I would understand however I was the only person there at 5pm on a Friday. I did not feel welcomed by anyone...