Aroma — Restaurant in Almaty

I've been here twice. Once was only for tea and I had a wonderful 5 star experience. The service is great, the ambiance is great, and so is the tea. The menu looked enticing so, I returned for a meal. That was a poor decision on my part. I ordered the prawn, sweet potato, quinoa bowl and he ordered a pasta dish, sorry, I forgot the name already. The prawn and sweet potatoes were okay but the quinoa and lettuce tasted like the lid had fallen off the salt while seasoning it and they just didn't bother to make me a new one. My husband asked to try it, I warned him first, he didn't believe me it was that bad, and he almost spit his bite out. It was bad. I couldn't finish it. His pasta was bland. A microwavable box from the frozen food section of the grocer is better. I don't understand how a place that can make my meal so salty I almost gag can make his dish so bland it's like eating paper. Still better than Del Papa, but that's not saying much. I like the decorations. It feels like I'm at my grandma's house. They even have an antique Singer sewing machine. It's cute. I'm not saying don't go there. Go! It's a nice place to have a coffee or tea on the patio with friends. I'd just save the meal for somewhere else. There are so many places to have excellent food...

Far most basic, when the customer arrives, water must be served along with the menu. No water served at all. Ordered Simple Breakfast which was extremely simple ! The french omelette was just served with Omelette and Limited Greens with no bread or toast on the side.

Ordered mango yogurt which was sooo limited in portion as u can see , i dipped my table spoon in the bowl 🥣 and it was very small and so so !

I would recommend the management to learn from Adriano Coffee right around the corner. The Service/ food quality and Quantity is all perfect.

I guess this is the last time i am gonna be here, the food taste okk but the price and the portion is not worth it! We still left hungry

And here arrives the bill which is absolutely not worth...

This was the first cafe we visited in Almaty on our 4 day trip. They have limited vegetarian . Hot chocolate and coffee were great. The best part was the service . Some servers speaking English. One of them was so helpful, she helped us book the tickets online for the circus when we were not able to using our international card. She was so nice and so forthcoming with the help. Well done aroma cafe for hiring genuinely nice people which make a traveler’s experience if a country and city so much...