Swahili Plate - Sarit Centre — Restaurant in Nairobi

It was my second visit to this particular branch and I was hoping that the service would have improved but, nope, it probably got worse! The waiter who was summoned to bring me the menu and take my order (he was at one end of the food court chatting with waiters from other eateries) dragged his two feet and wore a frown on his face the entire time. I ordered the vegetarian bhajia and he informed me that price was not what I saw on the menu I.e. it had gone gone up. I was sceptical about this and the waiter's indifference but ordered and paid nonetheless because I was hungry and time-conscious. The bhajias, though fresh, were countable on the plate and not as hot as I expected them to be. Sadly, I don't think I will be giving this place another chance...

Bought 2 shawarmas with a chips and I'll say I've never been more disappointed with a meal. They put for me stale chips, that were less than a handful going for 250 bob. On picking my take away order, they insisted I don't open it because they'd already stapled it and knew the chips situation. There's honestly better place to spend your money, swahili plate at Sarit IS NOT one of them!!

Review after eating: Bad bad bad shawarma, a kibandaski could have done a better job honestly. It was burnt and not flavourful at all. This is honestly the worst meal I've had since I was born, like it was that bad! The place should honestly close down,...

Eat at your own risk....we have visited twice, the first time we all got some stomach upset but we weren't sure the food was the cause....the second time we went we found a mop string in our food. After a back and forth with the waiters, we demanded to have the manager come and offer any solution.....she was rude, arrogant and extremely UNAPOLOGETIC. We clearly stupilated that we will not be paying for the meal served and stood firm. She continued insuating that we were wrong that we saw was the string used to tie greens. Anyway... we have...