I'll keep this brief, otherwise it'll turn into a novel. Food 8/10 Location 6/10 Service 0/10

The location is simply too dim, and it's hard to even see the menu. There's a downstairs area and an upstairs one. We were upstairs and had to wait a long time just to place our order. Due to a shortage of staff, we were told that the food would take around 40 minutes to arrive. We accepted and respected this. The food eventually arrived. The problem? We didn't order one of the dishes, and the staff member refused to take it back, saying, 'otherwise it'll be deducted from my salary.' But isn't it irrelevant that the guest ordered and can't eat it? The staff are very unfriendly, especially the Russian lady at the cash register. She's in a rock'n'roll outfit and seems to have forgotten how to smile and what respect means. Been there once and never again.