We often visit here for business lunch and usually receive very nice treatment from the personell. However today we have experienced unseen rudeness from waitress named Smiltyne. It was a busy lunchtime thus many people at the place, so we sat at a table waiting to be served. After about 10min Smiltyne approached our table, saying it was reserved (no such signs was put on the table) and said to go seat "somewhere else", waved her hand and disappeared. We went to another area of the restaurant but all of the tables were dirty. So we were standing in the middle of the restaurant not knowing where to sit and when she approached us again, we wondered where should we sit if there's no tables ready, she replied "I TOLD you can seat anywhere". To what I asked why is she arguing with the client, the reply was "i am just explaining it to you". After which she proceed slowly cleaning the table by throwing things on the tray to let us understand how mad she was about my remark. Sadly, not all your staff have...
Read moreThe appetizer that was served was good for a restaurant of this calibre, tasty and unique. I'm writing this one hour after ordering. Still waiting.
Update: The meal arrived approx. 1h4m after ordering and after escalations to the staff. Mediocre octopus. Gooey and partially cold. Some parts are too salty, other parts saltless. The fish is tasty, though. Uniquely seasoned and not too oily. Perfect.
Unfortunately, the truly pleasant and professional waiters are not a good enough reason to return. The food...
Read moreFood is great. Staff is horrible. I was on the breakfast 5 minutes before opening due to early morning start. The entrance wasn't blocked off so I came in. I asked for a spoon for porridge, because it was still not there, which is understandable. I wasn't complaining or anything, but this passive agressive lady (i assume shift manager) stopped another (very nice) waiter for helping me with "we open at 7". Completely unnecessary to make samoene feel like trash this early in the morning. Rude and...
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