Stylo Rooftop Bar & Terrace — Restaurant in Borneo

The view is nice up there but that is thanks to mother nature, can’t say this has anything to do with stylo rooftop bar or Marriott, the servces is atrocious, we ordered food and waited for over an hour, and still the food was not served, after checking with the waiter, he admitted there were a few missed order at some tables and said he would checked on our orders but he did not return to our table to tell us anything even after a few round trips to the service counter/kitchen counter, we had to take our leaves after that, as we had wasted our free time just waiting. For the price point that is stylo, and a reputable hotel such as marriott, you would the service would have been better, but this has all been a disappointment and I strongly don’t recommend coming here, if it is for the view, you can easily get from other...

Measly average of 2.5 stars average.

There is a reason why for an international brand, it is only rated a measly 2.5 stars. Food service is super slow. Ordered simple ice cream in cones, it came in cups. Ordered Platter A, after 20+ mins it is still not done. Platter A is basically just deep fried potatoes. Excuse was - can’t compare them with fast food restaurants. I don’t know how technical can deep frying potatoes get. Maybe they need a cooking refresher.

All in all, such a shame that a renown international hotel brand cannot hold up the name. Staff needs a refresher in customer service as well. Paying customers do not need to hear all...

Service was lacking. We had dinner and even though the restaurant was not busy, we had to wait more than one hour for one of our meals to come out... the other one took even longer. The meal that was delivered did not resemble what i ordered. I sent it back and the explanation was that the chef "forgot" to crumb the meat. Frankly, I have had better meals at budget restaurant chains. We went to a restaurant in a 5 star hotel, fully expecting to pay more, but also expecting decent service. We were very...