Masenang Tours and Travel — Local services in Borneo

Extremely delightful experience right from my first correspondence with Mr Chin via watsapp. Being my first trip to Sabah, I was a bit unsettled but Mr Chin was so knowledgeable, reassuring, patient, friendly, trustworthy and honest that I immediately felt at ease. Though I only booked a 2D1N chartered vehicle and airport transfers, Mr Chin still treated me very well. He was very fast in his replies all the time and helpful throughout the whole process. The after sales service was top notch and we chatted even after I had left Sabah!

We had a wonderful time in Sabah thanks to Mr Chin's perfect arrangement. We were well taken care of by Mr Harry who was our professional and friendly driver for our 2D1N trip. Thanks to him and his extensive networking, we were able to see the elusive Rafflesia and learned a lot about it. He was very punctual, polite, hardworking and helped to rearrange my itinerary so that we did the right activities at the optimal time.

The drivers for our airport transfer, Mr Alberth and Mr Benjamin were also very wonderful, professional, polite and friendly.

We enjoyed our trip 100% thanks to Mr Chin's 100% reliable promise and professional ethics. Travelling with Masenang is like travelling with a trusted friend; we know that Mr Chin will always be contactable via watsapp to help us whenever required so we feel very much at ease. In fact, Masenang had such reliable staff with excellent service that there was entirely no need to ask for anything. The vehicle was clean, spacious, comfortable and the aircon well-maintained too. Outstanding service before, during and after the trip! I highly recommed Masenang to anyone visiting Sabah; you will feel very safe and at ease cos Mr Chin will always be there for you and will never let you down. Definitely the best tour agency I have corresponded with! Reliable, professional, honest, friendly, punctual, transparent, no hidden or unreasonable charges! The best in Sabah! You can't go wrong if you...

I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the outstanding arrangement you made for my recent golf package in Kota Kinabalu. As an avid golfer, I have had the opportunity to play in various destinations, but this experience was truly exceptional, thanks to your meticulous planning and attention to detail.

From the moment I arrived, everything was seamless. The transportation arrangements were prompt and comfortable, allowing me to relax and focus on my game. The accommodation you selected was not only luxurious but also conveniently located near the golf courses, making it incredibly convenient for me to access them.

I was particularly impressed with the selection of golf courses included in the package. Each course offered breathtaking views and a challenging yet enjoyable playing experience. The tee times were well organized, and I appreciated the flexibility you provided to accommodate my preferences.

Additionally, the assistance provided by the local guides and staff was remarkable. Their knowledge of the courses and their professionalism truly enhanced my golfing experience. I felt welcomed and well taken care of throughout my stay, thanks to your excellent coordination.

Your expertise in curating this golf package truly shines through, and I cannot thank you enough for your efforts. It is evident that you understand the needs and desires of golf enthusiasts like myself, and you went above and beyond to ensure a memorable trip.

I look forward to working with you again in the future, and I will definitely recommend your services to fellow golfers seeking a remarkable golfing experience in Kota Kinabalu.

Once again, thank you for your exceptional arrangement and your dedication to providing an unforgettable...

I recently had the pleasure of going on a guided tour with Masenang Travel &Tours, and I have to say, it was an unforgettable experience. From the start, everything was well-organized, and I felt like I was in good hands. The booking process was seamless, and I received timely confirmations.

The communication leading up to the tour was top-notch. The agency sent helpful reminders and tips, and I felt completely prepared for the day. They also took the time to check in with me during the tour to make sure everything was going smoothly, which was a nice touch.

The Tour Guide – Mr Allen From the moment we met, I could tell that they were passionate about the destination and had a deep knowledge of the history, culture, and hidden gems of the area. Their storytelling skills were exceptional—they didn’t just give us facts, but brought the history and stories to life in a way that was both entertaining and educational.

HE was also very attentive to the group, making sure everyone was comfortable, answering questions, and even taking photos for us when requested. The pace of the tour was just right—fast enough to cover a lot, but slow enough that we didn’t feel rushed. They also tailored the experience to our group’s interests, which made the day feel even more special.

Overall Experience If you’re looking for a smooth, well-organized, and informative tour with a guide who genuinely cares about making your experience memorable, I highly recommend MASENANG TRAVEL & TOURS and MR ALLEN. Whether you’re a first-time visitor or a seasoned traveler, you’ll come away with a deeper appreciation of the destination.

I will definitely be booking again with them for my...