Shu Da Xia HotPot @ Penang — Restaurant in George Town

I eat Shu Daxia in Johor Bahru. I mistakenly think this Shu Daxia is the same as the one in Johor Bahru. But is turns out I am totally wrong. The food is not fresh at all. The pork kidney, pork liver, beef slices are black, not red. After dipping and boiling in the broth as instructed, I feel like I am chewing rubber band. There are only less than 3 tables when I eat there, not popularly visited like the one in Johor Barhu. I ask if they have the same quality control across the restaurants. They avoid me directly and imply they vary restaurant by restaurant. Trust me, if you want to have the same taste, Shu Daxia in Penang I'd the not the one to go. You will regret. I hope Shu Daxia will give me a happy ending to my travel to Penang, which turns out such a...

Bad service. The waitress did not explain well. Just 1 ppl to take the sauce and dessert, RM8/Person, and did not share with other, but in the end charged 2 person, the reason is 1 ppl took, then count all ppl for that table. They really scare customer steal sauce by sharing. Please learn haidilao, most of the customers are self discipline. Also, forgot to take sanitizer once leaving, a few sec went back to take the sanitizer, they throw it to rubbish. The service is amazing. Soup base, food are normal and expensive. Will not dine in again as the bad experience, service and food...

Something to raise your taste bud..with the spices and the decoration is nice. The portions are relatively larger compared to other steamboat restaurant. To enjoy, make sure you get the sauces and seasoning that will add additional purchases, but they are worth it, as you can get to savour the snacks and desserts too. However, all ppl eating at the same table would be charged too...I liked their hse special coriander dumplings and the fragant of the tea they served were exceptionally...