KFC — Restaurant in Iskandar Puteri

WARNING: DO NOT PATRONISE THIS OUTLET!

Order was placed through kiosk at 5.05pm, but order chit was only printed at 5.40pm after I made a complain.

5 min later, staff told me they are only left with ALL spicy when I ordered 2 spicy + 3 original. No choice after waiting 30min

What was served on my plate next shocked me, 3 super tough chicken breast and 2 chicken thighs. Requested for a change to drumstick but they are only left with TWO PATHETIC PIECES (wing, breast) in the oven. And that's all that's left for dinner crowd?!?

To owner: if you see this please go and experience eating at your own "restaurant". This "fast" food can spoil your mood for...

I had a very disappointing experience at the KFC branch in EON Bukit Indah. I placed a takeaway order via the self-service machine around 8 PM, but after a 30-minute wait, my order was still not ready. When I inquired with a staff member wearing a grey t-shirt, I was told it was being prepared. However, there seemed to be a system error, and my order was missing. After asking another staff member in a grey t-shirt, I received an impolite response and was asked to wait. Ultimately, it took 45 minutes to receive my order. The management of peak hour service seems inadequate, which may explain why other restaurants are more...

Ordered Combo meal with large coke and Sjora mango. Food was ok but the drinks came without ice!! the coke was warm and Sjora was slightly chilled.

Counter staff was not helpful and dismissed my feedback. I asked if I can change the coke to Sjora or other drinks and was told to order a new one.. she said they put up notice that ice machine spoilt (went to check, they placed an A4 paper notice on 1 of the machine only!! and nowhere else, I was not informed during food collection either).

Came to see Google Reviews, it seems the 'no ice' issue has been there for weeks. Felt so cheated & utterly...