Domino's Titiwangsa — Restaurant in Kuala Lumpur

TERRIFYING TERRIBLE EXPERIENCE ! We ordered takeout and The staff at this Domino’s simply said no plastic knowing we riding a bike to claim our order. We had to use our shoe bags to carry the foods (I know it’s not good, But that was the only options, Since the nearby shop only provide small plastic bags.)

That’s just the beginning. Our Beef Pepperoni that we customised paid to have a cheese on the edges are dry like the Sahara Desert ! Tasteless! My grandma punya food at Hospital much more flavoury. And It’s not end there. The other Pizza was terrible bland cook ! We ordered Tuna New York Crust and end up having BURNT THIN CRUST ?! Is this a joke to you ? That Tuna Pizza texture literally like HupSeng crackers ! Biskut HupSeng tu lagi sedap !. We even asked for extra chilli flakes cuz we like to make it a little bit spicy but the staff there insisted with a bad tone “Each Pizza entitled for only one chilli flakes” I mean some of us are savings to get a chance to order this kind of food. But ended up getting this piece of disappointment ?. Come on guys.. Have some senses. Please do a thoroughly audit checks on this outlet immediately!. Kalau Azwan Ali datang makan sini...

The driver was to rude on 8/1/2024 I ordered aloha chicken and lava cake. The driver delivered my order around 10:14pm at HKL, and unfortunately I didn’t change my payment method where it was cash which I made my order previously, so forgot to change to online banking before confirming my order. When the time he reached here I asked him whether can I pay through qr he was angry and begin to behave rude. I didn’t know that dominos wouldn’t accept online banking after put cash on our order. It was my first time, is it the way the rider behaves ? Why can’t tell in a good manner ? I hope you would improve your customer handling skills ! It was a Malay fellow a bit plum size. Seriously disappointed with that behaviour moreover he went and told others who was standing nearby the gate C, bro it’s hospital is that the way you behave like go and tell everyone ? It was my mistake means let me know in polite way not being rude !! Even he increased his voice and literally shouting, I’m paying not...

Ordered 4 pizzas from this branch and they delivered without even plastic bag packaging???? Just leaving it out there for anyone to take! Such irresponsible service from the staff, do you really need to save on this single plastic bag? How much pizza is the minimum spending for you to give us plastic bags? Worst delivery experience ever, leaving the pizza so vulnerable just sitting there. Imagine getting your delivery without packaging, just out in the wild like that. Wouldn’t even know if anyone touched your food.

Moreover, the pizzas were cold even though I opened it just 5 minutes after it was delivered. Note that this pizza was delivered just 15-20 minutes after I placed the order. Does dominos serve refrigerated pizzas now? Why not just ask consumers to buy pre made refrigerated pizzas instead if this is what we are getting after spending for in store prices. Absolutely disappointed with the quality of food and services at this branch.

Would NOT...