Powerplant @ Ekocheras Mall — Restaurant in Kuala Lumpur

Food is ok, very crowded. The table we got was right next to the live speakers, which blasted without caring if your ears can take the loudness.

We ordered a variety of things, everything came quite quickly except for the chicken wings. After about 1 hour we have eaten everything and the chicken wing never arrived. Since it didnt come, we told them we want to cancel the order, then they said we cant cancel because they just started cooking it. 30 minutes later, the food still never arrive. We called them again said we want to cancel, and waiter said 5 more minutes. As i write this review, i have already waited for 10 minutes, still no sign...

Being a regular patron with my friends for more than 2 years ++ in pp ekocheras. i must say i had great time before until recently. The feeling of the outlet conditions is outdated, not refresh, very boring decoration and not lively. The foods was not up to par and the menu is also outdated. Not much promotion during dinner time. To pp management, Please take the feedbacks seriously and revive the place as competition is heated up now in this row. Credit to the ground staffs and those managers who always did their level best to serve...

Very very bad service. First they mixed up our order, then tried to blame it on us. Highly unprofessional. The manager didn't even come to apologise or help with the situation. Left it to their young staff, which were probably not trained in customer service. It was a horrible experience.

The food was decent, especially with the price we were paying, but the whole experience left a really bad aftertaste. It will be the last time I step foot in this place. I used to recommend this place to others, but with servers like these,...