You get a free dessert if you leave a review on Google Maps and thus, don't be deceived by the number of good reviews!!
Many customers come here from the hotel above or nearby hotels and order room service delivery. The kitchen and staff are overwhelmed by the delivery orders to the extent that they pay minimum attention to the customers sitting in the restaurant. The staff just keep running between the kitchen and cashier and outside which is disturbing for eaters. It was difficult to get any attention or call a waiter and even when they take your order you can clearly tell they are in a hurry and rush you to spell out your order quickly. Not a welcoming environment at all! I saw a family complain about not getting their order after 40 minutes of waiting.
The food is so much oily with average taste which made me feel why didn't I go eat somewhere else. I had to call the waiter many times to ask about the level of spice in my order because I forgot to mention it when I first ordered and the waiter also didn't ask me. Surprisingly, they decided on their own to make it medium spicy!
I ordered a mutton dish and the portion of meat was disappointing! I ordered an appetizer and it was served to me while I was already asking for the bill and ready to leave! I just left it there because I even requested it to be cooked differently but they served it with no care at all and also told me he would bring the sauce but I saw him put it on the next table.
He saw me not eating an already late appetizer that came after I am done and he knew he didn't bring me the sauce but never cared to apologize! Once I got my bill, he started cleaning quickly and took the appetizer away saying shall I take this? Cold blooded!
The only good thing is that they serve Haleem here which I am sure is nothing like the amazing Haleem made...
Read moreAlert!!!! Two incidents happened with my food in this restaurant. First i found plastic and then chicken piece in their veg biryani.
Once I thought it is best biryani in town but since they have renovated the place their quality has reduced exponentially. First their taste deteriorate then their mirchi ka salan got so diluted that you can't get the taste of the actual flavor.
Incidents -
Found plastic - I found plastic in their Mirchi ka salan that usually they serve with each biryani be it veg or non veg. The owner casually said it may be due to one time plastic storage boxes. I let it go by considering it as honest mistake
Found Chicken in Veg biryani - Today only I found a chicken piece in my Veg biryani. Being a vegetarian it was diaster for me and i felt so bad after seeing a chicken piece in my biryani.
This all explain how seriously they take their service and food. Even after all this owner had the courage to ask for money. Atleast after doing a serious mistake he could hv shown the littlr courtesy.
My review before their renovation around Aug 2018
The best biryani one can have in KL. Really loved all the flavors and aroma. Staff is very friendly. A must visit place for all the biryani lovers. They serve papad with green chutney as a appetizer that...
Read moreHaving read the reviews below, this restaurant certainly needs to heed to customers comment seriously...although they reply to improve, but not obvious.
1.) Ambience - noticed the table, fork & spoon layered with dust, had to ask them to wipe the table & rewash the cutlery. Some portion of restaurant also being used to store rice bags, very visible. The hand wash basin tap leaking & shooting out water.
2.) Food quality - The briyani is good, the spice level toned downed to accomodate the locals & international crowd, compared to the ones served in Hyderabad, but still slightly sour.
The 2 sides dishes for the briyani are the spoilers. Too sour, raita so called, not really raita...it's just sour curd with less than 10% vegetable, expected 30-40% veg in it. The brijal chutney, is also too sour & very oily. It's bad to serve sour briyani with oversoured side dishes. The mutton Rogan, is a little too sweet.
3.) Service - the waiters are very polite but the service response is slow. Just imagine i had to remind twice for a glass of iced water. It arrived after 10 minutes.
This restaurant is good, 5/10 score, price reasonable but they need serious quality improvement, to sustain in the long run. Note, 10%...
Read more