Serai @Sunway Putra — Restaurant in Kuala Lumpur

I had the pleasure of dining at the Serai Putra Mall Branch recently, and I must say it was truly a delightful experience. The Oxtail Asam Pedas and Pan Fried salmon were simply outstanding - bursting with flavor and cooked to perfection. The chefs at this branch certainly know how to deliver a memorable dining experience.

What impressed me the most is the consistent quality of the food over the years. It's clear that the kitchen takes great pride in using only the finest ingredients and ensuring that every dish meets their high standards. I have visited this branch multiple times, and each time I have been greeted with the same exceptional quality.

Moreover, the service at Serai Putra Mall Branch deserves a special mention. The staff were not only fast and attentive but also incredibly friendly and knowledgeable about the menu. They made sure that our dining experience was nothing short of perfect, and for that, I am truly grateful.

Additionally, I found the prices at this branch to be quite fair considering the high quality of the food and service provided. It's refreshing to find a restaurant that offers such exemplary dining experience at a reasonable cost.

Overall, I highly recommend the Serai Putra Mall Branch to anyone looking for a memorable dining experience. With delicious dishes, consistent quality, excellent service, and fair prices, this branch truly stands out as a gem in the...

From the moment I walked into Serai at Sunway Putra, I was immediately impressed by the warm and inviting atmosphere. The elegant yet relaxed interior made it the perfect place to unwind and enjoy a great meal. The ambiance was peaceful, with just the right amount of background music and a cozy setting that made my dining experience truly comfortable.

Now, let’s talk about the food – absolutely delicious! Every dish was thoughtfully prepared and beautifully presented. The portion sizes were generous and the ingredients were clearly fresh and high quality. Whether you're a local or a tourist, the food at Serai will definitely leave a lasting impression.

But what truly made my visit exceptional was the service – and in particular, one amazing staff member named Juslyana. She was incredibly hardworking, attentive, and professional throughout my entire visit. Her ability to communicate with customers was outstanding – always friendly, clear, and sincere. She made sure I was well taken care of at all times, checking in politely without ever being intrusive. It's rare to come across someone so dedicated and genuine in their work.

Juslyana truly went above and beyond to make me feel welcomed, and I could see she brought that same level of care to other tables as well. Her presence alone elevated the entire dining experience, and I cannot thank her enough for being such a big help during...

Serai @ Sunway Putra Mall Date of visit 2023 Dec 24 Time of visit 8 pm to 9 pm. Food 10/10. Portion 10. Service 9.5. Indoor Air Conditioning 10. Indoor Ambience 9.5. Outdoor View N.A. Price 70 to 130 RM/pax (include gst) for 1 adult male and 1 adult female.

Food Order: (1) 280g Australian Ribeye Steak, (2) Seafood Char Kueh Teow, (3) Deep Fried Honey Squid, (4) Minted Calamansi Soda, (5) Milky Bandung, (6) Ice Chendol. Total RM255.20.

Food: Food was delicious. I would definitely revisit again to try the other dishes. Would also recommend to my friends and relatives. The dishes were unique and enabled me and my wife to have a taste of authentic Malaysian cuisine. Food was also great for photographs.

Portion: Adequate portion for all dishes, 2 drinks and 1 desert.

Service (Staff: Tonny): Service was quite attentive and request was met promptly. I would suggest the restaurant to inform the customer to stir / mix the bandung or indicate in the menu. I was initially not aware until I asked. The cutlery, plates and bowls were clean.

Indoor Ventilation: We were seated in the middle. The air conditioning temperature was good. The air supply speed was also comfortable.

Indoor Ambience: Lighting and atmosphere was good. Lighting was great in the food and for photographs of both food...