Restoran Oversea • 1 Utama — Restaurant in Petaling Jaya

I don't normally write negative Google reviews, but my experience here was unpleasant enough to warrant it. I went for dinner yesterday 25 Feb (the day after Chap Goh Mei). I arrived first to claim the reservation and the staff showed me to a table in a private room (which I didn't ask for). After I sat down, a staff asked if I would like to close the door. I said not yet, I will wait until the rest of my family arrives. They provided me with the CNY menu. When I asked for their regular ala carte menu, they said they are not serving that. When I asked why when it is the 16th day already, they said that the ingredients supply for their regular dishes hasn’t come in. For a restaurant chain of this calibre, I find this hard to believe and think they are just trying to push their more expensive CNY dishes. Fine, my mistake that I didn’t call to ask if their regular menu was available.

When we tried to order, many of the (lower priced) dishes we wanted were "not available". This included their chef soup and their signature platter (char siew and siew yoke), which again I find hard to believe given Oversea Express next door is still serving char siew/siew yoke rice and noodles. When we asked for alternatives, they suggested London roast duck and Iberico pork ribs which were very expensive.

After we ordered other dishes, I asked a staff to close the door. The reply I got was "the door cannot be closed unless you have minimum spend of RM1,000". If so, then why did someone offer to close the door when I first sat down?

To be fair, the quality of the food was good, but the timing of the dishes was very poor. We ordered 4 dishes, and there was easily a 20-25 minutes gap from the arrival of the first dish to the fourth dish, so that by the time we started eating the first 2 dishes had gone cold.

Finally, what really took the cake: We had ordered a pot of tea, and by the end of dinner the tea was very strong. We asked a staff to top up the teapot (which is fairly standard practice in any Chinese restaurant). She asked us "tea or water?" which I thought was a strange question. I said the tea is too strong, please add water. When she returned the pot and we poured some, the liquid was colourless. So I opened the lid and found that our tea had been discarded and replaced with plain hot water. Never in my life has this happened to me in any other Chinese restaurant, cheap or expensive.

Needless to say, we left dinner feeling thoroughly annoyed. I expect a higher level of service for a brand name restaurant, and customers should be able to order whatever dishes they want without receiving a lower level of service or feeling pressured to order...

We have been a regular in Overseas restaurant for the past 3 decades Now a new branch opened in 1U shopping centre we've tried a few times since opening. Everytime is just sheer disappointment to say the least. Last month we come across 1 rudest captain looking guy by the name Kent. To put the long story short below was what happened. He is New here never mind but argue every single thing and place order wrongly when I said that Claypot chicken it came out the ginger chicken. Now there is only 1 chicken dish that uses claypot anyway. But he didn't listen well but ordered a ginger with saseme oil and served us. I DIDN'T Want this and He came to my table to raised his rude voice and stared at me angrily saying u ordered this ginger stri fried chicken my wife replied we actually freuwnrlt ordered the Kampong chicken in claypot.. Now the fact is the order originally placed I said claypot chicken in Cantonese is understood. Come on we couldn't remember word for word what was written in Chinese word but by mentioning Claypot chicken dish he shd be able to work it out and ask to reconfirm but never. Yet so angry 😡 he argued and I refused to take that dish. N demanded the claypot chicken be served. How appalling experience isn't it? In the end the replacement came almost an hour later. Since then we won't be returning to this place so full probkem and rude staffs, new yet such atrocious attitude to put it shortly. This place is such a rotten start = a design that put alll smaller tables in a room separated from the dining hall.

Overall still bad food...

Once again it's my daughter's treat for lunch for Dim Sum at overseas restaurant at 1 U. We seatted and went about ordering our hearty bits. Classic Cheong fun, chai siew bau, fush balls, fried mee ( wan tan mee), yam balls with meat fillings. Service was attentive, note this place was recently opened in Jan. Like all dim sum places, theyll have some chillingly good dim sum amd some so so plates. Of which the char siew pau weren't to my liking, safe to say it wasn't the best I have eaten but we were filled up before we asked for our bill. Curiously I noted on their menu, they offered an odd item with a curous name, London duck. Honestly, all My life I've come acrossed Beijing ducks, roasted or etc but never London duck!! As an oddity decided to give it a miss Am sure the owner derived it's name from our local chef who moved there and had created a following in London. . Ducks in whatever settings are well known in the east and not from the west! We can safely say their chef was copying over those Beijing ducks! As it was located at 1U, the prices on the menu were par mall's level as expected. On another side note wed chanced to have a look at the MAK CHEE's wan tan mee joint near by. Their prices on the menu were not expensive but par for the area, averaging between RM 13 to RM 17 a bowl of wan tan noodle . Oddly enough, it was markedly different from hong Kong where they lay out their mee in a twirl and not a messy ...