Tai Er 太二酸菜鱼 • 1 Utama Shopping Centre — Restaurant in Petaling Jaya

It's a small place and most seatings are 2 or 4. If you are coming as a group other than that magic number, be prepared to wait. We were the first on the line and given a 15 to 20-mins wait and thought why not since it's always long queue. The person behind us was a 9-pax group but after a long wait staff decided to offer them 2 split tables. 1 table with 4 persons another table with 5 persons. Like what?!?! Harlow, we were a 5-pax group. Of course we raised our concerns and were told off by the staff, well if you want to squeeze you may go ahead and take a look at the seating. Okay, we have kids with us definitely can fit into that 4-persons seating whereas the other group are all adults. Duhh...

Anyway food were not served together, we had eggs dish arrived first, a short wait for the rice to come and then a mid-long wait for the fish to come and longer wait for the stir fry meat.

The signature fish is really really salty and really really numbing until it's not comfortable. We have these dishes before, it's not that numbing this is slightly on the extreme side. We felt sooo thirsty after the meal, so definitely loads of special ingredients added.

Tips: don't go talk to the staff on the podium stand if you want to queue. Go straight to the queueing line. I saw many people will go to the staff at the podium stand as if that will give them the privilege to go first. And had to re-queue at the...

The food and service here are great, but unfortunately, the dining environment at the back section is far from ideal. Having visited multiple outlets, this is by far the worst in terms of comfort. Unlike other branches, this one lacks a QR queue system where you can input your details and get a call when your table is ready. Instead, you're required to wait in line, which is inconvenient.

I've dined here multiple times and always end up seated in the back section, where there’s no air conditioning. It’s consistently warm, and the ground vibrates constantly, making for an uncomfortable experience. Each time, I’ve requested a portable fan, and while the staff acknowledges the request, they never actually bring one over.

While the food and service keep up the brand’s reputation, the lack of comfort in this particular outlet makes dining here a frustrating experience. I hope management addresses...

Very very very bad voucher redeeming/customer service experience (0 star for service). The shop's membership system is total nonsense. First, you cannot Google to find the membership website to check member status, you can only scan QR code which is only available at the shop. After signed up, the perk is a "30% OFF BIRTHDAY VOUCHER" that voucher cannot be used during BIRTHDAY MONTH because it expired before the birthday month ended. Why is it even called "Birthday Voucher" when the voucher is not even issued on the birthday month to begin with. None of the staff knows the actual details or how the voucher actually work during the sign up stage, they keep saying it can be used during the whole birthday month. I even call up to double check, the staff who pick up says can be used during the whole birthday month. When we're there, the staff told us the voucher expired &...