PEZZO @ Imago Shopping Mall, KK — Restaurant in Sabah

Service was inconsistent.

During my last visit, pizza wasn’t heated, the cashier did not even bother to ask. Before my last visit, cashed heated my pizza without asking, which was amazing, I got to enjoy hot flavourful pizza.

One pizza isn’t enough to fill your tummy although their size is bigger than other pizza shops.

Phone connection is really poor at the basement of Imago. We were unable to pay with e-wallet or Duitnow during our last visits. Prepare some cash in hand.

Will visit again, and ask cashier to heat my pizza...

Very unprofessional. Theres one guy staff who's on his phone knowing well that hes making the order. I made my order around 14.25 and only receive it around 14.55. Tell me, why do customers have to wait for almost 30 mins just because u're on yr phone. Do u not have policy that when ure handling the food , and touching the raw ingredient, u cannot touch yr phone ? Clearly u can see yr customer duduk and wait for u and u still nak belagak buat tak nmpk? Please, one customer is a...

Bad cleanliness

I was drinking a canned drink without providing straw. But in halfway of drinking I smelled a horrible odor from the opening of can, it was a black dot which is suspected as wastes of rat. I rushed to the toilet to vomit in order to prevent rat's urine disease. Highly not recommend to go there...